Controllers & Music Services

I’m a brand new Port user coming over from the Squeezebox/Logitech Media Server world after 10 years. I’m aware of others that maintain their own digital music collection locally saying that Sonos seems to be abandoning that market segment, but is the S2 controller really that limited that it can’t see the ARTISTSORT tags in my extensive FLAC library and sort by last name instead of first name? Also apparently I can’t set it to NOT show artist names associated with songs in compilations so my Artists list isn’t so cluttered? I knew I’d be trading off some customization options by moving to Sonos and I’m glad not to have to spend so much time tinkering with my SB Touch just to get it to work with my network, but I thought there’d be some flexibility for displaying my music the way I want it to. The Music Library options in the S2 app for iOS (Settings > System > Music Library) are ridiculous! What do others do? Are there 3rd party apps that work well with lossless libraries? Any s

I use Sonos on Android and want to play music from my device.Please add a feature to allow the Sonos App to scan specific on-device folders rather than default to only the “Music” folder.Use case: Amazon Prime Music no longer allows playing specific songs. As a workaround, I purchased and downloaded music to my device. The Amazon download folder is “Android\device\com.amazon.mp3\files\Music\Purchased” but Sonos only scans the “Music” folder and doesn’t recognize the downloaded music.If I could specify on-device folders to scan, it would solve this issue. This solution seems universal as it would allow playback for all downloaded songs from any streaming service.Thanks for your consideration.

I am having a heck of a time finding any information on how to add my iTunes library to the Sonos app.  I don’t have a computer.  I have found articles on adding with Windows or Mac OS, but nothing about only using iPhone and iPad.  Any help would be greatly appreciated.

I have three Sonos Play:1 speakers which are sometimes used individually, sometimes grouped.  When I group two or more speakers, on the desktop app I cannot control the volume of individual speakers, only the entire group.  The small pop-up window with the individual speakers is visible but the volume sliders do not work.  This is only a problem on the Windows desktop app - the app on my phone is fine. But it is a problem on both Windows laptops that I have.  And it appears to have arisen only in the last few days.Any thoughts?

The update to 14.18 seems to have broken the volume controller on the desktop app (Windows 11).  While I can still adjust the overall volume of a particular group with the top slide, the pop-up sliders that allow me to control the volume of the speakers within the group individually are no longer functional.   I have confirmed that all of my speakers, as well as the apps on my phone and desktop all updated to 14.18. The sliders are working normally on my phone.

Can anyone tell me how to import playlists from Napster to Tidal? I’m in love with my SONOS, but would dearly love finding a way to save these playlists.Many thanks.

HOW DO I GET THE SONOS CONTROL PANEL BACK ON MY IMAC, I HAD TO DELETE TO DO A LARGE UPDATE  

I’m using a Mac G5 running OS 10.5.8 as a server to access the majority of my music library files via a network connection to my (newer) iMac running OS Catalina 10.15.7.I have no issues accessing the music library from the G5 on the iMac, but the Sonos Controller or iPhone app cannot access the G5 library...I’ve confirmed sharing settings and believe them to be correct.Is the Mac G5 (OS 10.5.8) too many generations removed and incompatible with current Sonos Controller software of iPhone app?

Hi,If I have both S1 & S2 sonos set up on the same network, can I play an S1 stream on my S2 system?Thanks.

Hey,I’ve a newborn son that really loves sleeping on me so I’ve to adjust my Sonos sound a lot due to inconsistent volume even with night mode on.I’ve noticed that when adjusting the sound for my Sonos playbase through the Sonos app it also adjust my iPhone volume, going from no sound to actually have a lot of sound. So when I start looking through other apps now they start blasting sound almost waking my son up.  Has anyone else noticed this as well or maybe there is a setting that I can tweak so it doesn’t adjust both my iPhone and my Sonos? content on the tv is coming through Apple TV apps, if that helps. Adding video of the problem.https://youtube.com/shorts/LkXYmr4g9Cw?feature=share

A connection to Amazon Music is lost.There is no problem with my Wifi and the app and speakers are up to date. All other services seem to work fine and also Amazon Music app plays and on the web, but not on my Sonos Move or Play1.

Hey all,I’ve had a Sonos system for 7 years and this is the first time I’ve had this issue over the last week or so.Whenever I search under Artists, the top default result is Sonos Radio showing 1-3 genre station recommendations, followed by my streaming services with artist results if I scroll down below. Using both Apple and Spotify. Ideally I don’t want genre station recommendations listed first, I’m searching for an artist specifically to listen to which has always worked fine in the past.I’ve updated and re-installed my app, re-authorized, removed and re-added my streaming services, which puts them back at the top of my search result for the first search I perform, and then defaults back to Sonos Radio results again under the Artists tab.When I reached out to support I was told, “It’s a system feature, that’s how it is” but have never had to experience this feature before. Anyone have any insight?

L’arrêt du service peut interrompre les notifications..

Hi I’m just checking if this is normal. I currently have a playbar two play ones and a sub in one room. I’ve recently purchased an arc two one Sl’s and sub which is in another room. I’m about my system it’s show the kit in which room it’s assigned to but not the two subs. Is this normal. I do feel like since I’ve added the new system that I’m not getting the impact I used to have when I just had the 5.1  

Hi I have just picked up my first Sonos one. I intend to build on them in the future.I thought I was logged on it but now realise I’m not fully I don’t think. I’ve entered my email and password etc but this unit was used in the shop so sometimes asks for a password with a different email I don’t know. how do I change it to mine 

I can play an Amazon Prime playlist but the list itself is not shown

im not sure what has happened, I am still using the s1 app but three of my speakers now say they are incompatible and they worked fine before, I am trying to down grade which has worked on one of them but not on the other two, but even the one that is downgraded will not let me add it back into the sonos 1 app as its saying its needs to update first and it cant update because of a problem with the boost and one of the other speakers, this is all way beyond me   

When I click on an album in prime music, I can no longer see the tracks on the album.  Instead it immediately starts playing and it doesn’t stay on the album I click on.  It is as if I clicked on a band’s station and not the album.  Anyone having problems with this?

I have a Sonos mixed estate one and two every time there is a change upgrade or even a change to terms and conditions my Sonos one kit stops working requiring a lengthy and helpful call to their helpdesk it takes a long time to sort this out every time please can the tech team sort something out as soon as possible thank you? 

Why Amazon music it's not enable in Sonos for colombia if the service it's available in this country ?

I’m no doubt repeating the same question. Can anyone assist definitively - I have a S1 controlled system; a One, a One SL and a Connect:Amp (1st generation). I’ve just purchased 2 more One SL, but the S1 app tells me I need to use them only with S2 app (even though I have a One SL on the S1 ‘system’ already.  I’ve tried the downgrade with S2 (as Sonos suggests), but it won’t even find it, unless I completely set them up (on another wifi to avoid it messing up the S1 group), and as soon as they are set up, the downgrade option is greyed out.  Any definitive help out there? 

Bonjour,Je viens d'avoir un cadre enceinte, et je voulais savoir si je peux écouter des web radios avec ?

Is there a way to download a listing of my music library which identifies which resource (e.g., NAS drive, PC folder, etc) is associated with a song?

When I click on playlist (Sonos or Amazon) it doesn’t open that playlist it simply starts playing music on shuffle. There is no way of drilling down into any playlist and choosing a song any more. It also sometimes says ‘operation failed’ but plays the music anyway. I have tried removing my Amazon account, signing out, deleting the Sonos app and reinstalling and then updating the app. Nothing works. Any help?

On my iPad, using latest version of Sonos 14.18.1 controller, when I want to adjust the volume and touch the volume button, all grouped speakers diminished their output by 2-3 increments before I apply a change. This is a strange and weird behaviour never noticed before. Other’s get this same behaviour?