Controllers & Music Services

Hi guys! Sonos 2 version 14.0 is out. Changelog claims “bug fixes”. Is there a list somewhere what bugs that has been fixed? Would be nice to get some more details here before updating.

Hi there,I have recently discovered Amazon Music Unlimited’s Atmos music offerings (as well as its Ultra HD). In my living room, I have a Beam Gen 2 + Connect Amp (S2) connected to some ceiling speakers acting as surrounds. If I play Atmos content to just this setup via Amazon Music on the Sonos App, “Atmos” is clearly displayed in the app showing that the content is, indeed, playing in Atmos. However, if I “group” our kitchen speakers (Play 1s) with the ones in the living room, the display changes to HD. Now I know that Play 1s max out at HD quality, but does this mean that the entire stream has downgraded to HD as a result of grouping? Or will the Living Room speakers continue to play in Atmos quality (despite what the display says)?I guess part of this answer depends on how the speakers and stream interfaces, and it’s beyond my understanding. I suspect the whole stream does indeed get downgraded to HD, which is a shame for those of us with open plan configurations, but would be grea

Is there any way to have different levels of surround volume when streaming Atmos and normal stereo tracks?  At present I listen to music with my rear speakers set to ‘full’ and the surround volume set at +5, however, when I’m playing atmos mixes the music becomes unbalanced as I’ve gone from essentially 2 stereo speakers turned up a bit to the surround channels overpowering a different mix.  if there isn’t a workaround then what’s the possibility of a separate option to be added so that atmos music surrounds can default to a different volume than stereo ‘full’ surrounds? I know it’s a minor thing but it’s quite annoying to have a mixed list and have to alter levels for individual tracks manually, especially as there’s no good way to not play atmos versions when there are any. 

Hi everyone,I’ve seen that in the iOS app you can access directly to the equalizer from the now playing screen.In Android app we don’t have this option, could you add this shorcut? I think is very useful and reduce a lot the time to modify equalizer settings.Thanks!

Hi, having sonos app running in win 10 would be possible adjust volume level of the sonos app from windows volume settings in the task bar?In the same way as we are able on android phone to adjust volume with phone physical buttons. In this way i could be able to adjust line in volume on play 5 using a remote controller connected to my minipcthanksregardsRenato 

Is it possible to add  2 ( gen. 3 ) subs with a pair of play 5 using S2 software (same room) Thanks.

So when I made a playlist on YouTube music I got all the other playlists and put it in one big one which I’d 1,500 songs for some reason on the YouTube music app it shows 1,500 but when I play it on Sonos it only shows 999 am I doing something wrong? 

It seems that i have wifi and internet in order to play music on my sonosIs it so?

A few have added bbc sounds, it is not showing as an option for me. I wonder if that is because I am in Australia?

All of my music is stored on a NAS.  Format is wav file.  Ripped using third party software or WMP.  I have a number of Playlists I’ve created using WMP.   When I open Sonos it sees all of my music under ‘Music Library’ but none of my playlists.  What can i do to make my playlists available?

Fairly new to Sonos, and just discovered that my family members must log in with my Sonos account in order to use our home system. Kinda reeling from the discovery. Means:I have to share my Sonos password with each family member who wants to use the system. Each personal Spotify and other service account gets listed in Sonos for everyone. … (more problems and inconveniences I can't come up with right now)I guess my main question is: REALLY, SONOS?Who else has run into this? What are workarounds? Who wants to cheer and vote for the feature request Support is logging for me to make multiple Sonos accounts possible on the same system?Edited to add: And it gets worse. To mitigate the impact of this issue, I've renamed my own Spotify service in the app to my own name. But in the music library, the service is still listed as 'Spotify’. So it's not even possible to visually distinguish our Spotify accounts.

I've assigned my Beam 2 to the room “Living room”. Now I've gotten myself a Port, which is also in the living room. But I can only assign it to “Living room 2", and that results in two separate rooms. I can still group them of course, but it doesn't make sense to me that I cannot assign multiple devices to the same room. It's the same with all devices: if I wanted to move one of our Sonos Ones to the living, it would be assigned to "Living room 3” now. Is this the expected behavior, and if so, what's the logic behind it?

Hi,Sonos controller on Android will not show the album title when playing?It only shows The artist name twice? See picture below:  This only happens when i play from my NAS disk, not from Spotify?And it also works on my windows desktopAnd it just happens here, was working fine earlier.The problem is on my OnePlus 7T Pro with Android 11 Sonos OS: S2Sonos app version: 13.4.1 Appreciate any help regarding this issue!! Edit: After a bit more research, I see that this only applies to FLAC files? 

For those of you who have evaluated various music services with Sonos, what are your recommendations?  I’m currently considering Apple Music, Qobuz, Deezer and Amazon.  My priorities are music quality (High Resolution), integration with Sonos as I plan on streaming via the Sonos app and lastly cost.  FWIW, I’ll be using a pair of One SLs configured as a stereo pair on my office desk. I’d be interested to hear your thoughts after evaluating some of these services with Sonos. Thanks. 

my Windows 10 controller say “cannot connect to your  system” then I click on from the pull down menu to “connect to an existing system”  after about 2 minutes of circling, it says that “I am now connected to your system”  with a check mark.  When I click on “done”, it just goes back to the “cannot connect to you system page”  without showing the main screen. My system works fine from my android devices.  

When doing a search for a song, album or artist the sonos app only searches Apple Music: My library and will not search the rest of the Apple Music catalog

I subscribed to YouTube Premium so I can listen to my favourite YouTube music on Sonos. However, I am unable to find YouTube Live Streams on Sonos. My favourite DJs often stream live and I want to play those on my Sonos speakers.How can I do this please?

Can I use Airplay2 to play Dolby Atmos songs from Apple Music on my iPhone on the soundbar? I tried it but the soundbar does not recognize it as Dolby Atmos.

When I save music to My Sonos, where do I go to find that music?

I’m paying the money for the Sonos Radio HD and I’m very happy with many of the channels.  I’m surprised that there is a gap in the Metal/Hard Rock category.  There are several metal stations based on year groups, but where is the Hard Rock?  New Lords of Metal plays a lot of great new metal but no hard rock?  So, where is the new hard rock?  It’s not even in the Rock category either?  I hope the curating will improve as more subscribers join.  For example, the Blues Masters is great, but the music is on a loop playing the same selection of songs over and over.  Thanks!

I saw a couple closed topics on this, but the answers were inconsistent.  I’m planning on getting a pair of Fives to setup in stereo mode.  As I don’t want the controls to be on the side of the speaker when orienting them vertically, I’d like to orient them horizontally.  Given that with a single speaker, horizontal puts it in stereo mode and vertical in mono, and vertical seems to be the recommendation for a stereo pair, can I orient a pair horizontally and have them work properly in stereo mode?Also, when in stereo mode, does the volume control on one speaker control the volume for the pair or just that one speaker?

Play bar will not connect to S2, which I recently got in order to connect new Sonos speakers. Speakers work great on S2. The playbar was connected to S1 and worked fine. I did a reset with play bar connected to ethernet. Playbar has green blinking light but is not recognized by S2. Now I can’t connect to either S2 or S1 so the playbar is not working at all. Just trying the have the playbar on S2 along with the new speakers.

Please can you feature a  ‘disable the mic button’ on the Beam. It’s so annoying, I have 3 of these and the cleaner constantly turns the mics off.  

Hi all, basically what the title says,If I look for a song using the main search function and select it either on the Artist or the Title tab, if I select More, there is the option to create a “Station”, which would play the song and similar ones but in a very limited fashion (no scrubbing, no going back to the previous song, not being able to see the playlist)However, if I search for a playlist of my own created in Apple Music, and pick a song from inside there, when I select More, there is no such option, I wonder why that is, what makes it differentThanks! 

what's the differences in functionality between s1 and s2 app?90% of my Sonos equipment works with S2 app but my 1st purchased AMP won't which is disappointing