Controllers & Music Services

Hello.Using Sonos S1 due hardware. I would like to change a recurrent alarm to a radio station. I go to …Settings > System > Alarms > (select alarm) > Music > myTuner Radio > ?!?!Form now on, I don’t find any possibility to search for a specific radio station. The huge lists are not even sorted alphabetically. This is very poorly designed. How can I find my station without wasting time scrolling through the endless list of stations?Thanks.

I know this question has been asked (but apparently not answered) previously, but I thought I’d try again.When listening to music directly through Apple Music on my Sonos speakers (via Airplay), I definitely notice improved quality with the new “lossless” quality offered by Apple. My ears, however, seem to think that the quality isn’t as high-fidelity when I listen to the same music via the S2 app (which, of course, is pulling the same music from my Apple Music subscription). However, I’m willing to admit that this perceived difference in quality may be psycho-somatic (since I’m still confused as to whether the S2 app is capable of accessing lossless files when it queries the Apple Music database).Any chance either Apple or Sonos have provided an authoritative answer to this question? I.e. when S2 streams a file from Apple Music, is Apple giving them access to the lossless files? Or is Apple reserving those files for customers who are using the Apple Music interface? (For what it’s wor

Is it possible to mute the bleep that accompanies a tap on the volume control of the new Play 5?

After not using my Sonos for an extended period, I tried to hook it back up to my system. I upgraded the speaker and my iPhone app, then spent hours trying to get it to find my music library, but no luck. Finally I went to my laptop and upgraded the Mac App there; it immediately found my library, then all I had to do was reboot the iPhone app and now both work. Note if you have multiple networks you have to be on the same network as the speaker, and it appears to only work on a 2.4Gb network.

HiLooking  for some guidance. I have just expanded my Sonos System and have 6 Sonos one’s, two first generation and 4 Second generation in rooms around the house and they work great. I have a Stereo pair in the lounge and rest doted around the house.  I use airplay and since yesterday the new  addition with I added yesterday comes and goes in airplay list of speakers. The speaker  works fine with Sonos app with I use, I like the grouping in gives me. But airplay in the main fails to show the new addition. Just wondering if it down to airplay or something else. Thank you. 

It might be nice to have a warning if the line in input clips on the app. Maybe not the most common use case but if you switch input sources it will help pick the right line in level.

Well as a new user my experience of Sonos is spending time on this forum whenever I want to listen to a new podcast/ music service... And more often than not we end up listening on my mobile device and the Sonos move stays silent. What a waste of money and time... I just don't get the hype with Sonos. To me it's just another plateforme strategy to lock up customer.We bought you're ***** device at a hefty price, just let people free of using whatever app they want.Sonos feels líke such a con company.I will never buy it again or recommand it. Moderator Note:Offensive language removed

I’m a little disappointed that Apple Music is somewhat neutered when used though the Sonos app (no ability to start a station directly from a song like there is in the Apple Music app for example).  However, when searching Apple Music through the Sonos S2 app I noticed typing in an artist’s name and clicking on the “Stations” tab brings up lots of stations based on different songs from that artist.  Same thing when searching for a single song title, there are literally dozens of “stations”  based on that song in that list.  Which is nice.  But where are these stations coming from exactly?  They don’t appear to be anywhere in Apple Music that I can see.  Is the Sonos app generating them?

I found that when the album art embedded in an mp3 or flac file is too large (for example 1080x1080), then the SONOS S2 app crashes when trying to load and display it. I tried reducing the album art (to 200x200) and it solved the problem. This issue affects the S2 app on both Windows 10 and Windows 7.This may explain some of the app crashes reported by S2 users.

Morning,I have a playbar and was thinking of upgrading to the Arc. That got me thinking about what I should do with the Playbar. I could trade it in or sell it but wouldn’t it be good if SONOS was able to provide a software update to enable it as a rear speaker? I already have 2 surround play 1’s but because of the set up in my room I’m not able to get them behind me. If I could mount the playbar on the wall behind me I would have real surround sound. I guess if I had this option I may upgrade sooner or maybe this is already an option that I’ve missed?   

We love our sonos system but my wife is not app friendly. Are there any physical controllers that can connect to the speakers?

I was wondering if I could receive some assistance with trying to make sure that the Explicit filter is enabled when streaming music from the Amazon Music app. I can 'cast' the music from my phone in the Amazon Music app to the Sonos speakers directly. I have explicit filtering enabled both in the Amazon Music app and in the Sonos app. However, whenever I cast, I see a message in the Amazon app that says 'Block Explicit Songs is Unavailable while you are connected to the Sonos Speakers'. However, explicit content is still played.Any thoughts? We have young children and I'm often casting music from my phone. I really need this feature to work.*As a side note, we have an Echo Dot controlling the two Sonos speakers (One SLs). When using voice commands to play music, Explicit filtering works as intended. It only appears to be an issue when casting from the Amazon Music app.Thanks!

I do  have a way that works great so far:Extract cover art (.jpg) from music file, import in any paint program, save as .tiff, load .tiff and save again as .jpg.Had something to do with Density Unit IIRC, forgot what exactly. But why is this work around needed? I need to do that for at least the last year, regardless if I buy old or new songs. I don’t think this is a Sonos issue, as I need to do the same for my Sony (digital) Walkman.Anyone has a solution or suggestion? 

Preliminary notes: These instructions have been tested with a Mac mini with macOS version Monterey, an Apple Music library of 25k tracks, a Synology NAS with DSM 7.0.1 and a Sonos Controller for Mac Version 13.4.1. Before starting the process make sure you have access to the NAS drive with sufficient access rights granted to the account (e.g. read/write to the music shared folder). To mitigate security issues for the music folders on the NAS you can create an account for the Sonos Controller with read access only. Feel free to follow these steps at your own risk.Step 1: setup the Apple Music Library on the NASWhen you open Apple Music with the Option key on the keyboard pressed you can choose to create a new Library. Create a new Folder on the Synology NAS, under the music shared folder, to create the Apple Music Library (e.g. MyMusic). Check in the Preferences the Files tab for Music Media location so that the directory path points to the NAS. Keep the Music Media folder organised and

Is there any news on Sonos getting an intercom function, to communicate speaker to speaker? I am torn between buying studio echo vs another S1....   

I listen to BBC Radio 4 every morning on my Sonos system. It's my alarm clock.This morning there is a short audio insert just before each hour telling me that the service will be stopping on March 22nd 2021 and that I should contact my service provider to ask them how I can continue to access the BBC content.I'm not in the UK, so the TuneIn service is still available (until now). What are the options for me to still receive my daily dose of British content over my Sonos system?iPhone related options are not applicable in this house.

As a record and turntable enthusiast, it would be nice to have the Sonos app detect a record is playing and automatically populate the app with the track listing and times. I know, I know, I can walk over and read the record, but we’re talking cool internetty tricks, right? This would be one of those. Thanks, Joe

As reported in many other topics apparently it's still necessary to use SMB1 for playing music from a Synology Diskstation system? It's now 2021 and I just had to change the settings on my diskstation to allow the unsecure SMB1 in order to be able to add a shared folder to my Sonos music library.Sonos seems to be closing all topics on this forum about this subject for further comments, but is not addressing the problem?

I subscribe to Sonos Radio HD. Why am I being advertised at within the app? Additionally, what kind of gerbil dev doesn’t at least check that the user isn’t in a menu or, say, the volume controls before popping up something like this? If you’re going to show these obnoxious CTA’s at least make the minimum effort to not be a d*** about it.  Also also, if I tap anywhere outside the bounds of the ad, the reasonable expectation would be for it to dismiss. That little X is not very conspicuous. Anti patterns everywhere, unless you’re a parasitic advertiser. Might as well just put a Spin the Wheel modal; it wouldn’t be much lower on the bad-advertising food chain.Mod edit: removed bad language

Looking for some clarity.   I have a recent Connect.  (gen2, s15)   I want to use it we a tablet that only runs the S1 software.   I read that one can do a downgrade, but it seems as if that’s only true if you have other S1 equipment already in the system.  Basically, it seems like the instructions from Sonos for the downgrade are incomplete.   Sonos says do a reset, and then set up the system with S1.  As far as I can tell, that does not work.   From reading different sources, it seems like Sonos should say do a reset, turn on an S1 system/device, (and no S2 devices), and then add the item one is trying to downgrade to that system.  Yes?

Sorted, for some reason the surround levels had gone to a minus figure reset to middle and sound is again great. I had a Tidal trial and was utterly blown away by the Quality of the Atmos tracks in the fidelity and the Atmos effect of the music I now have Amazon unlimited and to be Frank the experience is a little disappointing the atmos tracks seem very "flat" compared to the Tidal offerings.

Ever since the latest android update my system has been a mess.  Sometimes a component of the system can’t be found.  Other times whole portions of the system disappear.  The only way I have found to fix it is to do a factory reset on all of the products and set them up from scratch.  Then a week later it is all messed up again.  I have even tried a different wireless router.   I am using Android to run the system.  I have four Play 1s and a beam for the TV

I just upgraded from an iPhone XS to 13 plus and my S2 app pretty much has ceased functioning. For context, my wife upgraded the exact same phones and hers works as well as ever (albeit it’s still the baseline level of bugginess).At first, I opened S2 and it was super slow and would crash while trying to load all the data. I would click a button and after 60 seconds the button would partially load (Settings, for example) or it would crash. I uninstalled the app and now I can’t even open the Terms of Service. It opens, freezes entirely, and half the time it crashes. My Sonos system is functionally useless without the controller. Again, it works just fine on my wife’s identical phone and iOS. If I could upload video, I would upload the screen recordings. This is a technical disaster and the Support Bot couldn’t figure out it’s algorithm well enough to get me actual support. I’m at my wits end with this. Help, please.

Just curious… Has there ever been any talk about creating a slider in the app for the center channel (Dialogue) for the Arc/Beam? I know there is a dialogue enhancement feature, but that doesn’t seem to help much. This feature request seems to be very possible since Sonos added a slider for height on the arc, which in my opinion is less important than the center. Many people have different levels of hearing and to most, dialogue is the most important. I’d love a feature to let users set the dialogue to a level that makes them happy and is accommodating to their level of hearing. Many other companies have this feature and I hope Sonos can bring it to their eco system. On a side note...For android users, I think it would be amazing to allow us to use a Roam for True Play. Seems like a great way to use a mic that is a part of the Sonos eco system.

Those who are archive.org fans….write them and ask them to find a coding team to create a Sonos service app to link and browse through the Sonos app.  I’d gladly pay $10 to have that service and catalog on Sonos.  Relisten is great but is only maybe 20 pct of the archive.org content.   This needs to happen, people will pay archive.org for the app, they are always trying to raise money.