Controllers & Music Services

Bonjour,Concernant le contrôle du son/volume. J'aurais vraiment apprécié une manette et non d'avoir à utiliser mon téléphone. Tout la journée, je suis sur un écran pour la travail, puis on ajoute le cellulaire (un autre écran), le Gps (écran), etc. En écoutant la musique ou un film, je vais souvent changer le volume. Et de devoir encore regarder un écran pour changer le volume, cela ne me convient pas. Je sais que nous sommes à l'aire des technologies, mais une manette, c'est de base il me semble.  J'aurais souhaiter au moins que les anciennes manettes fonctionnent sur la nouvelle génération de sonos. Merci Elaine

the play menu and the library should show the length of the items listed. this would greatly assist in selecting items, e.g. different versions of the same songALSO - personally I am very frustrated with having to use my phone to setup the systems.  i have a dedicated desktop for my music and you have made it almost defunct :(

What are you thoughts on a modification to the Sonos software I believe should happen. i think it was be so much better that in the event of a power blip / power out that a ‘room’ should automatically connect to the last played music source instead of having to select music, when the power is returned.thanksfor your thoughtsPeter  

Seems that since people would have to replace components when digital tech exceeds capabilities of legacy equipment (ie S1 v S2), a Modular approach might be better to upgrade your system products.  Separate the digital processing aspects from the audio/analog-power systems and provide modular pieces.  Provide a way to plug and play upgrades.  This way you may be able to update processing without people having brick components or separate between controller system versions and pay for replacing a perfectly good audio portion.  You might also be able to release audio system module upgrades as well.  Of course, this may not be your current business model, but some good System Engineering could help you solve these business issue problems. 

My Music Library is refusing to update, on both scheduled and manually triggered.This seems relatively recent. When I trigger a manual update, it says that my NAS drive is no longer available, despite it being able to browse and play music from it.This is effecting all installs of my controllers, on Mac, PC, Amazon Kindle and Android Phone. I’ve got multiple Play:1, a Play: 3, and Connect and a Beam connected to the network.I had thought about removing and trying to add the device again, but I’m concerned that it will just not find it.Any ideas?

The latest MacOS update to 12.3 appears to allow the connection to Apple Music. 

I’ve had my SONOS setup for a number of years.  Hell, I’ve even enrolled on the beta test programme (I wouldn’t bother if I were you...you don’t get anything back from SONOS other than so many questions and video “proof” of the issues one has with the software!  Even though I am retired I am having to spend HOURS of my time trying to get the bugs and limitations of the software ironed out...all for no reward!  My biggest issue is that the software seems incapable of coping with the volume of my music library (stored on a local NAS Drive/Server.  It can’t search more than 66,000 tracks, and causes all sorts of issues if I try and add another music library (for my classical collection, stored on a different network share!).  I realise this is all trying to direct me towards utilising a streaming service, but I have amassed my music collection over 40 years, so don’t see why I should pay a monthly subscription to have access to music, which I already own!  Is anyone aware of software whic

iPhone app says “unable to play the selected station”  on certain Sirius XM stations but computer app works fine.   Latest updates on Sonos and iPhone.

The icons in the UI are too small for human fingers.    My observation is that many apps suffer this problem and it’s likely an Apple issue (please confirm whether Sonos can code these differently).   I suspect this mechanism is also psychological, as it requires a very careful finger touch and brain focus (ie: keep you focused and engaged). Specifically, let’s take a look at an example, the elements at the top of the app:  These UI elements are unrealistic for the human hand, at least for casual use.   Again, I’ve seen this problem in other apps, and I suspect a larger issue.  Feel free to change my mind. Would Sonos please clarify the above?   Do you have the ability to override these unrealistically small UI elements?

No encuentro la opción Trueplay en la App. Settings / System/..…Tengo un Android Samsung A71Sonos play1 un par configuradas en estéreo. La versión de mi App es S2  

Hello,Do you know if it’s possible to deep link to sonos app?I’d like to open the app Stations section directly from a link or shortcut in iOS. Or maybe different scenario with opening the app listing my Playlists.Is it possible?

HEllo everyone, This is my first post. I am a single grandmother from Bath but was born in Portmsouth I just wanted to mention that I love Sonos but I was deveistated when the CR100 was discontinues. I paid a graphic designer to make this artwork which I have now hung on my prick boardGod bles and have a nice weekend afternoon Della  

The  split the system idea to S1 & S2 is straight garbage.  I  have over 15 sonos speakers in my home and Im supposed to start over again because Sonos wants to play games with the controller?   Now Im an angry customer whose taking a new play 5 back to the store.  Way to lose sales sonos …….brilliant idea to make new equipment that isnt compatible, if I wanted that, I wouldve bought a different and a cheaper brand of speaker.  I guess i get an old play 5 off ebay.  Because new speakers wont work with the previous models.

I previously used a Connect and an old Pioneer 100Wx2 receiver in one of my rooms. I decided to upgrade to the AMP and sadly, even though the AMP is more powerful I cannot get the same sound out of the amp. I would love to be able to boost frequencies to my liking, but the included EQ is too basic.I would hate to have to go back to the old connect and receiver. Please consider this my vote for a multi-band EQ in software.

About a few months ago my Spotify stopped playing songs 30 seconds into playing then on my wireless Sonos Playbar home theatre setup. It would also skip songs, and sometimes out of the blue it would start playing another song without any input from me, all using the Spotify App on my iphone. I researched many threads online and even contacted Spotify. I tried alot of the suggestions provided to no avail. Then I tried the Spotify App on my smart TV and it worked flawlessly. So why doesn’t the Spotify App work on my iphone?This got me wondering why. Then I read that Sonos only uses the 2.4 ghz wireless band and not the 5 ghz band. So I checked the wifi connection on my iphone and it was connected via the 5 ghz band. So I changed my iphone wifi to the 2.4 ghz band and now Spotify works flawlessly again. At least for the last week or so. I thought I would relay this to others with similar problems. Good luck.

I see that a few people have asked when Sonos will around to compiling their macOS desktop app for Apple Silicon, and the answer given is that Sonos doesn’t talk about forthcoming software releases, but it’s probably not a high priority.Sure, that’s fine. Who would I be to question their engineering priorities? But, a really good option for people who want an Apple Silicon native app would be to simply run the S2 iOS app in macOS. All you would have to do is open the App Store in macOS and navigate to your account, and the “iPhone & iPad Apps” tab. Only the Sonos S2 doesn’t show up, even though it’s affiliated with the Apple ID that’s logged in.iOS apps will show up in the App Store on macOS unless the developer specifically disallows them from doing so. There’s no excuse about engineering resources — this is literally flipping a switch to turn something off. Even if you use a workaround and extract the Sonos S2 program itself (as an IPA file), you’ll get an error message if you tr

I’m trying to setup a Dakboard wall display at home, and it has Sonos integration to display what’s currently playing.  However, it is failing to display the album art that is tied to the current song.  In talking to Dakboard, they’re saying that it’s failing to work because Sonos is grabbing the artwork locally rather than from the Internet, and the Dakboard screens are rendered from their cloud service.  That being said, the music I’m testing playing with comes from a streaming service, and I don’t currently own the music and don’t have it cached locally.  Dakboard supplied me with the URL to the artwork that the Dakboard Logs say it’s trying to grab it from, and the URL is indeed a local URL to one of my Sonos speakers. Dakboard says that this is something they haven’t seen - that normally Sonos provides them with a streaming URL to the artwork if it’s streaming music from the cloud.  Is there something I need to change on my side to change what URL is being presented by Sonos?  Cer

Hi Sonos Team,please create a native Apple:TV (maybe also for Android TV) which displays current album art, song, musician and potentially other information for a selected audio zone as well as basic controls (volume control, next song, etc.).Thanks 

Hi! My Sonos setup is a beam (gen 2)+ sub and two play5 as surrounds. This works great for both surround system and music, as the surrounds create a stereo pair. I can turn up music volume for the surrounds, which gives me the most use of my system i feel. However, I wish I could turn up the sub volume for music, or turn the beam down/off for music use. I feel it ruining my listening experience with my play5s. To sum up: I wish i could use surrounds/play5s with sub for music, without the beam. I want this option in my sonos app 🤩

Hi,I’m messing with the idea of buying a turntable - mostly for the fun of faffing with it and buying records.But will my ears tell the difference between a record being played and the same music being played via Spotify?I currently own a Beam and two Threes. If I buy a turntable I would have to also buy a Five (discussions here suggest that’s better than buying the Port for the same price).Putting the enjoyment of handling vinyl to one site: will I hear a difference in sound?Sorry if this is a daft question. Genuinely interested before I splash out.

I’ve downloaded the install app (142), and when I try to run it, I can’t get past the “Are you sure you want to let this program make changes to your system?” screen.  I’m running the latest update to Windows 10.Please help...

I am an Apple user and I would love to be able to use Airplay and an external disc drive connected to my iMac to play music DVDs through my Sonos One.    That would be an extremely powerful and useful addition to Sonos functionality.   (Note that uploading the songs from one’s CD collection in order to play them on the Sonos is NOT a good workaround…..)   Alternatively, Sonos should partner with a few peripheral manufacturers to develop a proprietary "service" -- similar to Spotify Connect --  which would enable at least their devices (eg, disc players) to use the Sonos One as an output when connected to an Apple computer. 

Dear Sonos,I know this question has been asked before. But is there any estimation when this will come ? Or just the confirmation it will come would be nice.I mean native streaming like with Qobuz (AirPlay isn’t the same quality I notice)thanks!!

I have several streaming services (Spotify, Tidal, Qobuz) connected to my Spotify S2 app on iOS. None of them seem to allow sorting or filtering playlists within the Sonos app, based on playlist name. This seems like a really basic feature, and it’s essential because I have thousands of playlists.  Does this feature truly not exist, or am I missing something? 

Hi Comunity ,I am new in this amasing Sonos world .I would like to know if someone could recommend a radio station who plays :1.- Black Music with very little publicity 2 .- actual English pop music without cuts for publicity  thanks !