Controllers & Music Services

Dear Sonos could you please explain your route about high resolution music support? I understand you support now on S2 and Port up to 24bit and 48khz.What worth is it as the majority of provided ‘high res’ music formats are 24bit 96 khz?It is none. You either can play the regular high res or not.Your upgrade is just a lossless CD Quality (16bit 44khz) with a bit of headroom (24bit 48khz). A great offer would be: The port and amp plays the original file, for example 24bit 96khz. If needed converts it to lower resolution to be played on the play one’s and five’s … .A port / amp should always give you the possibility to play the original quality file.

I have a Sonos system which generally works well. Recent bad weather has resulted in several drops of mains power , sometimes for a few seconds, sometimes for a few hours. The result is always the same. I have some radio sources permanently attached to each speaker - so for example the Sonos ONE in the ‘Dining Room’ has my favourite radio station permanently connected; the speaker is simply turned on and off via the top button on the speaker.I have several speakers in different rooms similarly setup in the same way.After a power outage the knowledge of which radio station connects to which speaker is lost and has to be setup again.While this is ok for me, being relatively familiar with the Sonos app I have to say that my wife - aged 80 - and with little technical skill in the system would, if left alone , be frankly unable to sort it out, rendering the system useless.Surely this product cannot be aimed purely at tech savvy youngsters.  Surely it is not beyond the wit of man to create a

I have my Sonos system with Spotify Password saved on it.I now would like to create, for my office separated from my house, another Sonos account using the same configuration, including Spotify. But I do not remember the Spotify pasword that I used.Is there any chance to get the saved password from Sonos Controller / App ?many thanks.

Hello,Love Sonos for 10+ years. The ability to set a schedule for night sound would be a big, simple improvement. It ends up getting left on accidentally. If anyone can influence that I would appreciate it! Thanks. 

No poseo iphone ni dispositivo con ios, y mi pregunta es si pido prestado uno y configuro la barra con trueplay, y despues desenlazo con ios y sigo utilizando android, se queda configurada la bara?, gracias 

Album art disappeared after Sonos update, my music library is on a WD my cloud mirror and has been for over 5 years using S1 & S2 with no problems but after Sonos update lots of art work was missing Sonos advised me to remove my library and reload it, still lots of art work missing but now lots of albums are indexing wrong ID tags have been perfect for 10 years with Sonos all correct in iTunes and Windows 10 but Sonos splits albums that have been correct for years after speaking to Sonos they can’t help and they don’t know why it is doing it any help please.

Hi I’m curious what people think of the mini controller ? It can be displayed in two windows sizes but I find both sizes are too big and much unpractical because it always lay somewhere on your desktop and will eat on your other apps. I wish it could be minimized neatly in the task bar with just the volume and the cue forward / backward or back / next buttons. No need to display the album cover picture this eat too much space. Anyone think the same ?

There’s already a conversation for this, but it’s a few years old.It’d be really neat if we could customise the crossfade on Sonos - ie increase/decrease the crossfade length, and (this is maybe a stretch goal) enabling it for some playlists, while disabling for other playlists. I find the current crossfade length isn’t really useful, and would love to be able to increase it :)

I’d like to see the ability to switch to a more basic controller interface. One where you can simply select the room and music on one screen. I never look at the screen, don’t care about the skins and all of the rest of the stuff. I made my playlists already so I know what’s on there. All I want to be able to do is pick a room(s), select a stream and set the volume. This would just be the ability to switch between a basic remote and a full controller. 

I know this has been mentioned multiple times as a feature request in a multitude of different ways but I wanted it brought up again as the Alarm functionality is not robust enough. Certain things can be done using multiple alarms. The biggest thing I am looking for is multiple room/device functionality with alarms. I have a Move and two Play Ones in the Kitchen. I also have a Roam in the Master Bathroom. I would like all three sets of these devices to play at the same time every morning. The problem is that I have 3 alarms and more often than not they are all out of sync even though they are scheduled at the exact same times. The include grouped room function does not solve this problem, I am not sure what it even does as we change room groups so often. The solution is simple, instead of that include the ability to choose room groups as an option. They already exist and are easy to create and use plus then they would all sync up. Or, just add the ability to choose multiple rooms under

I believe every audio device should have a standard feature (or at least option) to fade in an out when you turn the music/speaker on and off. If you go over to a speaker and hit play or do the same on your app the volume should slowly ramp up to the level instead of instant on - you can decide what to do when you simply pause it but I would always prefer a fade. In addition, it would be even better if the system tracked speaker usage to determine preferred sound levels. For instance, I might always use a speaker at level 3 but the last time I used it maybe I cranked it for a really good song. A day later I’m much more likely to want it to start at 3 than cranked. This can also happen if someone else happened to use the system. It would be very easy to create some basic AI to track speaker volumes and use that to determine what to do on start. That in combination with fade in would make the system feel much more elite. 

I recently updated the S1 controller app on my Windows 10 64bit PC. The S1 app launches, shows the interface (including my speakers, playlist, queue), and after 2-3 or so seconds the app crashes. The older version (v. 11.24) worked just fine. I upgraded to the latest version because a dialog popped up urging me to upgrade every time I opened the app. Now I can’t seem to be able to roll back to the working version and the 11.24 version is not available for download.I spent about half an hour on the phone with Sonos Tech support and after lots of questions and diagnostics the tech support person refused to escalate my ticket to the next level. Instead, he told me it was a probably a Microsoft problem and that I should call Microsoft. There are other threads in the Sonos support universe that document the same S1 crashing problem. Has anyone out there been successful in getting a resolution from Sonos support?

Sooooo… It’s been a few years since all the last conversations on this. Any word on a way to connect sonos to PC that isn’t super sketchy?? Im using amazon music. Yes, i can buy songs, put them on a server, bla bla blah… But as it is, i listen to hundreds of songs and don’t want to have to buy them all. Anybody come up with a workable solution yet? I can try stream what you hear… but don’t know if i trust it.  I’m running windows 11 btw

The 13.4.1 S2 update added hi-res (Ultra HD) and Dolby Atmos audio support from Amazon Music Unlimited. With this update, Sonos released this great article about hi-res audio and how you can listen to it on Sonos. It’s a very detailed and well-written article:https://blog.sonos.com/en-us/hi-res-audio-guide

Is there a station on Sonos radio that plays songs from Spoon’s new album, for example? It’s all over Sirius but I literally haven’t heard it once on a Sonos radio station. Indie Gold and Alternative Energy don’t play anything new. 

Hello, I would like to request the Sonos desktop app for Windows respond to the keyboard media keys (play/pause, next, etc.) when the program is not the focus. It seems this has been an ongoing request from many users for a number of years now. As someone who works from home often these days, it would be helpful to pause when I have to take a call or skip the track on command. I imagine this would also be useful for gamers, programmers, etc. 

Most of the time when streaming use the dual Sonos 1’s with sub in the kitchen for casual listening.  I do have a port too.  Amazon dropped the price of HD and now just using “free” prime streaming.  Would the gear I’m using be good enough to notice using lossless codecs?  I know it must be listener dependent but perhaps the difference is stark enough. I could play a cd and port it to the Sonos, but others have undoubtedly done this.  Appreciate any comments. 

I chatted in to support two days ago after I added some channels as favorites in the SiriusXM app and I was unable to get those channels to show in the Sonos app. So I removed my SiriusXM account from Sonos and then logged back in to SiriusXM in the Sonos app. I still could not see the channels I had favorited. It wasn’t until support inquired about what channels I was looking for that I realized perhaps the Xtra channels weren’t gonna be available on Sonos. However, support told me that everyone of the Xtra channels I had favorited were showing as available. So I restarted my router and everything but by the time everything was back up I didn’t have time to log back into the chat support. And despite the reboot of my system I still have none of the channels I recently favorited including one channel that has a number so isn’t an Xtra channel at all (SoundCloud Radio on channel 508).I just found a support article saying Xtra channels are NOT supported via Sonos. So can someone tell me

So we run a bunch of ZP100s,ZP120s and a ZP80, plus a Play5, Playbar, Sub, and a plethora of Play1s and 3 CR100s.And up till now we have been walled off on 8.4 and quite happy. However about a year ago the stream from Spotify to devices stopped working. And last week my NAS drive failed (not a drive failure). Its done sterling service since 2004 and I’ll probably give it a good send off with a flag and all that.So now I can play the radio, and thats about it. All that tech and its just a wireless (with wires). There is a limited function Spotify option on the CR100 but its not great.For my daughter the loss of Spotify streaming was a deal breaker so I have reset her Play1 and upgraded it to S1, and Spotify ‘stream to device’ is back working. I have relinked Spotify on 8.4 several times to get it to work but no luck, so pretty much confirms that it is a feature loss for 8.4 rather than a config/network issue,NAS:My understanding from a catch up in the threads is that SMBv2/3 is likely t

Sonos kicks in when I play my squeezebox. How spooky is that? It also does the same occasionally when my landline rings. I don't use any voice control system. It plays whatever I last played from my music library. 

Is anyone able to tell me if the snooze function for iOS apps has been fixed on S2?  I’m currently still running S1 so that I can use CR200 controllers because the snooze function on iOS has never worked properly.  Clearly Sonos aren’t going to fix it for S1 now, I just wanted to know if it worked properly on S2.  Currently if you long press the alarm notification on the Lock Screen it offers a snooze function but it doesn’t work.  Opening the app produces a ‘no alarm is playing’ notification.  It definitely isn’t my system - a quick search of this forum shows it to be an ongoing issue.  I don’t want to upgrade to S2 only to discover it still hasn’t been fixed.  It’s a real shame Sonos decided to stop making controllers.  I don’t want to have to go looking for my phone in the middle of dinner just to put some music on.  The lack of them, for me, is beginning to cheapen the entire experience.    

 A framework in Python for a simple (battery powered?) controller, with album art display, using the great SoCo Python library.  Uses the Waveshare 1.3inch LCD HAT, which has a joystick and three buttons for control.  These are less than $20 on Amazon.  A case with buttons can be 3D printed using these files from PiSugar, for use with their battery.I haven’t tried the battery, and don’t have a 3D printer, but it should make for a nice portable controller.  Of course, power optimizations, such as turning off HDMI, Bluetooth, etc, would be required on the Pi Zero W.Anyhow, here’s the basic script.  Requires the Waveshare installations down to but not including their FBCP driver (under “Guides for Pi” tab), as well as SoCo, the Python Pillow library, and WaveShare’s ST7789.py script (just copy to same directory as the sonos.py script below).I haven’t programmed the 3 buttons, but the joystick is used for volume up/down, prev/next, and play/pause.  The screen displays the album art or radi

Hello.After last update. I have had issues with the sonos app for Android samsung S20. When I press sub-sound, the whole app shuts down. i have tried uninstalling the app, and reinstalling it did not help.Sonos amp

I’m wondering if it’s possible to stream Hi-Res music from the Tidal or Qoboz app to the Chromecast app in my Sony TV, to which is attached a Sonos Playbar, and hear the music in higher quality than if I used my Sonos S1 app to stream the music through Sonos to my Playbar.  Everything I’ve read on the Sonos website and in user forums is very confusing on this point, and I’d appreciate any advice.  Thanks!  

I'm considering music services and Qobuz popped up. I primarily listen to 60s to 90s pop, with a bit of alternative tossed in. Questions: 1. How extensive is the pop and alternative selections?2. How compatible is the Quboz app with Sonos systems?3. Can Quboz music be downloaded to a phone for offline listening in a car?4. Is the Qobuz app or the Sonos app used to control music on the Sonos speakers?5. Are voice commands available with Quboz and Sonos?6. Overall, what's your opinion of the service?