Controllers & Music Services

Under General Settings - About Your SystemPlease could the BSSID be displayed for each speaker.This information is already available under the Device’s Network Settings but having on the About Your System display would make it easier to check for any anomalies when trying to understand possible network issues for Speakers in a Room.

Dear Sonos developers As many of your Sonos users are now elderly, but your app on IOS is far too complicated for those users. I am having to always fix my elderly parents speakers and if your suggestion is use voice control you don’t understand the older generation. Either create a widget or shortcut just to play their chosen radio station or make an option in your app for a simple screen hiding all those unnecessary functions away, like Uber app does. Think out of the box for the needs of the older generations, which is a growing user base and please make your app available for all, not just youngsters!!!

I’ve got about 10 rooms of Sonos.  Have held off updating to S2 for a couple of years due to all the negative feedback on S2 and there being no compelling reason to upgrade.Spotify Lossless finally provides something that makes me want to do the upgrade.But I can’t seem to find anything that gives me the detail as to the current functionality differences between the 2 apps.  I see lots of historic stuff about not being able to search local libraries, edit the queue etc, as well as problems like lagging volume changes and speakers dropping out.Is there a good comparative list of functionality differences that anyone could point me too, and/or an up to date thread on usability?Thanks

Porqué SONOS no hace para poder ordenar las listas ¿de reproducción alfabéticamente?  Es un engorro tener que estar buscando las listas y si tienes muchas como me pasa a mí es un incordio. 

We’re having problems with many podcasts from Amazon music that used to work (on S1 systems).When I try to play This American Life, for example, on an S1 Sonos using the Amazon app, it doesn’t work.  When I look at the Sonos S1 app, I see a pop up dialog sayingUnable to play ‘This American Life’ - the connection to pfx.vpixl.com:443 was lost. Other podcasts have triggered similar dialogs with “prfx.byspotify.com”, “chrt.fm”, and “www.podtrac.com”.I’m told these are ad trackers and some form of redirect is required.  Perhaps S1 Sonos cannot handle these correctly?

Songs with accents or special characters in the titles missing on Sonos Controller App when imported from a playlist on macOS.For Windows users I found this topic that will give you more information about this problem. For those who are on the macOS side here’s the way I used to fix it. I’m running macOS12 « Monterey » but it should work with many mores. My Sonos Controller is 17.2 and the Sonos OS is S2. First create *m3u file and locate the songs in the playlist with a text editor. I use TextEdit but you can choose whatever floats your boat. Depending on the app you used to create the playlist (I use Mp3tag) you’ll find the path of the songs as: /Users/polo/Music/Jean Jacques Goldman/En Public/CD1/Pas l'indifférence.mp3Where polo is my username. Now we have to modify the path of each song in the playlist to be accessed by the Sonos Controller app as follows: In macOS the url location doesn’t (at least for me) work like in Windows. I’ve found that you have to change it with the name s

Trying to play single songs through the app but when I search for a song all I get is album and station suggestions. Maybe I’m missing something. 

After years of waiting, Spotify Lossless has finally been released!https://newsroom.spotify.com/2025-09-10/lossless-listening-arrives-on-spotify-premium-with-a-richer-more-detailed-listening-experience/“Lossless is available on mobile, desktop, and tablet, as well as on many devices that support Spotify Connect, including Sony, Bose, Samsung, Sennheiser, and more. Support for additional devices, including those from Sonos and Amazon, arrives next month.”

Donde encuentro Descubrimiento Semanal?Google Translate -Where do I find Weekly Discovery? Moderator edit: added English translation 

Hi,All of the sudden more than half of my library is not playing - the message is “the song is not encoded correctly” - the same files were playing just fine 2 days ago.I am using the same youtube music as from the first days of my Sonos.Does anybody experienced the same issue?

Saw this, TVONOS app for Amazon Fire Stick. Was wondering if anyone else has downloaded it and using it? Is it worth it on the fire stick? Thx

The mandatory inclusion of Sonos Radio degrades the quality of the Sonos experience.  Please listen to your customers, do the right thing, and let them choose the option for themselves. 

Good Afternoon,Has this problem been fixed yet? - as I am still getting multiple copies of albums, especially with compilation albums.Kind Regards,  

How can I stop Sonos Radio's unsolicited pinning of collections to my Home? It has happened on several occasions, separated by several weeks. I open the Controller app and find two or three collections promoting Sonos Radio content at the top of my Home screen. It’s really annoying because I have to scroll down to find my favourites. It’s also annoying because I didn’t ask for that and I’m not interested in it. (Another sad signal that Sonos hates its customers.) I have to Unpin them to get rid of them. Is there anyway I can stop them appearing in the first place.

I’ve been seeing more music and live mixes trending on TikTok lately, and sometimes I’d like to play them on my Sonos system instead of just listening on my phone. Has anyone figured out a smooth way to stream TikTok audio to Sonos—whether through AirPlay, Bluetooth, or some other setup?I’m curious if the sound quality holds up and if there are any tricks to make it more seamless. Do you think TikTok could eventually be integrated directly like Spotify or YouTube Music, or is it better to just stick with screen mirroring/streaming methods for now?

Hello!I really struggled with the new Sonos app ((S1>S2 then dashboard change 2yrs back) Truly I was almost ready to dump my system and I’ve been with you guys since 2008.HOWEVER…I switched my network over to the 2.4 wi-fi on September 30, because I had a Wi-Fi outage and AT&T told me to split my Wi-Fi system and put Sonos on 2.4 versus 5.0. THEN… Not only did the app start to work better suddenly on October 2… I had an auto update of the app in the subject. And FINALLY!!! Sonos has made leaps and bounds improvement on the speakers and content controls!!! I haven’t used the whole app but BRAVO SONOS!!! Everything I would like to do may not be there but this was a HUGE Update to the Application on my iPhone.THANK YOU!!

Can someone tell why even SONOS is playing these gambling ads? You can't get away from them! You'd think Sonos would have enough conscience.   

Would love to see Apple Music lyrics in the app 

Hi - I’m Dan and I run Astiga, which is a streaming service for your own music. We recently shipped a new service into the Sonos platform which might be useful for anyone who wants to play their own, owned, music. Astiga streams your music library from cloud storage. This might mean streaming from Google Drive, OneDrive, Dropbox or the like, or streaming from your own storage self-stored on a NAS at home, or hosted somewhere. We support most of the big services plus some standards like WebDAV and SFTP (and de facto standards like S3) for the rest.This means, when you add Astiga to your Sonos network, you can stream a music library from Google Drive (say) to your Sonos speakers. Astiga takes care of all the streaming and library management. In addition to streaming through Sonos, you can access Astiga directly and sync your devices with Astiga for offline mobile playback, and much more.Astiga streams in native quality - whatever is in your storage is what gets streamed. We also offer po

In another post (which has been closed) the op asks about using a streaming player like wiim or eversolo with sonos.  The op asks if apple music can be streamed lossless.  A response post says that any sonos device with a line in can take 48bit music from the streaming device via the line in.  Since my arc doesn’t have line in, i’m trying to wrap my head around this.  I have arc and era 300s.  So in I route the line in into one era 300s, it will play the music over the entire room? (arc and eras) or just the 300 (s). If the music is spacial audio (or atmos), will it play it as such?

Where is the promised Android widget?I am fed up of being told it's coming, it's been over a year, it's ridiculous to have to open the app up just to skip a track or reduce the volume etc.I want my Widget back!

Spotify is about to launch lossless sound quality, I hope Sonos PlayBase can support. Sonos Playbase has not supported the lossless music of Apple Music, unfortunately.

How much have your senior team received in remuneration since your ongoingly atrocious app was ‘updated’?

After 10+ years and 18 current devices (and numerous others I sold so I could upgrade), I'm not sure this will be the solution going forward.  What drew me to Sonos in the first place was that it seemed committed to being “brilliant at the basics.”  However, if you can’t make the sound come out of the box in a consistent way after I hit a button, then THAT’S a problem.  I am not minimizing the challenge of doing this… I know it’s hard with corporate, shareholder, technology, tariffs, labor, blah blah.  But I bought this system exactly BECAUSE at one point it worked and you had this figured out.  And now it isn’t (at least not as well).  It’s a psychological barrier for me to overcome and move on, but I’m almost there.  I still believe this is a strong product and company, but if it can’t figure out something as simple as a mac controller (after 10 years of looking at the same interface), then I think I can move on. Especially since the solution to ‘update’ the controller is to delete i

Hi,  Not sure if this is the right place but...  I would like to request the last.fm scrobbling feature be re-enabled on the android Sonos app, or at least allow other scrobbling apps to read now playing information to do their thing.At the moment the feature appears to be in a sort of "zombie" state where scrobbling still occurs but only if the play queue isn't changed in any way (e.g. Skip, play next...). I have to reset the connection and it works again. (on Move this means putting the speaker in Bluetooth mode then back to WiFi mode and on my Arc it means turning the TV on and off again to switch inputs). This was available on previous versions of the app.