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Contributor I
October 16, 2025

Encoder problem

  • October 16, 2025
  • 1 reply
  • 49 views

Hi,

All of the sudden more than half of my library is not playing - the message is “the song is not encoded correctly” - the same files were playing just fine 2 days ago.

I am using the same youtube music as from the first days of my Sonos.

Does anybody experienced the same issue?

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1 reply

controlav
Lead Maestro
October 16, 2025

This specific error message is misleading: it has nothing to do with encoding, it means the streaming isn’t keeping up due to network troubles.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.