Controllers & Music Services

Hi, I recently added some music to my plex server. When I try to play it via the Sonos Plex integration, I only get “Unable to play xy - The connection to Plex was lost”. This only affects the newly added music - the “old” one just works fine (I added some music a couple of days before I did the update to 15.4 - this one works). Plex itself works, I can play the newly added music via the Plex apps.Just before I did the update to 15.4 I didn’t had those issues.After that I tried to:upgrade the server to the newest version reauthorize the plex integration in Sonos Switched off all Sonos devices for a few minutesnothing helped so far.Does anyone have similar issues or any idea? It would really help me to track down the issue.

sonos has become utterly useless as a playback service for amazon music.songs stop in the middle of playback - error message   the song is not encoded correctly.or sonos just drops the link to amazon - error message  the connection to Amazon Music was lostI get these messages not one or twice a day but dozens.  I have asked tech support for help on these for years now.I gather since their developers refuse to fix this is it is a sonos/google doesn’t want to play well with amazon.Wish I had not invested in as many speakers or I would abandon sonos immediately.their speakers would be best suited for small boat anchors.   

How can I create a mix / songlist based on one song, with like songs, in Sonos. With Deezer, you can pick a song and create a mix based on it. How can I do this with Sonos (with Deezer as source)?

Using teo iphones to control my sonos play 3. Other one working well but the other on not. When trying to add spotify to service then get announcement that network is not working even my phone is connected to network and can control forex. Radio stations in sonos.

Hi there!I uploaded several songs with proper metadata on YouTube Music. Until a few days ago, when I searched for an album by typing the artist's name under 'Album' and tap the YouTube Music Library, I was able to find all albums by that artist. However, since today, I can only find two albums for that artist and some or none for other artists.But if I select "Songs" and tap YouTube Music Library, I can see all the songs by that artist. This issue is occurring on all devices (Android) with the Sonos app installed in my house, so it is not a problem with my device.I have not made any modifications during this time, and I have also tried removing and adding the YouTube Music account.This problem occurs regardless of whether I use the old or new search tool.SonosApp updated to the newest version.There are some problems with the Sonos app or with the API?How can I solve?Cheers 

Hello,I have insert on Sonos system my Spotify account (Family plan), but when I try to find something I Have difficult to find songs.If I try on direct on Spotify app, with same account, research works regularly.

Hi,If I use a MacBook Pro or Air M1 or M2 can I use AirPlay to stream Apple music in lossless to my Sonos system?

Hello,Is there a way to refresh/reload the library shown in On this device > Tracks ?  In my library 4 tracks are shown on the top of the list which shouldn't be there based on the alfabetical order. The metadata had a space in front of the title so i corrected that, in my other musicplayer it's corrected  but the Sonos app still shows these on top. I already re-installed the app assuming it would relfresh the library but they’re still there.See this printscreen: The list should start at “We're not Programs... In Mediamonky it's shown alright (slightly rearranged but that's problaby just how this app orders: 

Hi guys, I'm trying to use a remote controller with my Sonos Ray, but nothing works... Tried 3 different remote controllers and all options like moving closers to tv, new batteries etcetera... Help.

Sonos move user here. Spotify is linked and will play when used through the app. When controlling through voice Google will say “ playing Michael Jackson on Spotify”. Them nothing. I can change the song and volume using voice commands. Just won't launch. 

Hi,I’m thinking of buying a Project debut turntable. I have a Sonos amp which is linked to a set of old QUAD speakers. I would like to place the turntable in another spot (the same room) than the amp. Is it possible to link the turntable wireless to the amp? Or does it has to be connected by cable to the amp? Thank you for the advice! regards David

Hey there.a while back, there had been an announcement for expanded sleep stations:Expanded sleep stations composed and mastered by Mikael Jorgensen of the Grammy Award-winning band Wilco will include Slow Motion Freeway, Waterfall at Dusk, Warm Glow and Midnight Beach (all HD only).I can‘t find them on Sonos Radio. Does anyone know what happened and if or when these stations will become available? Thanks! Source:https://www.gratefulweb.com/articles/radio-curated-hosted-kareem-abdul-jabbar-launches-sonos-radio-today

Hi i have an MP3 file that i want to play as part of a soundscape in a room with Sonos on loop.The file has been specially created, and at the moment lives on my laptop. I would ideally love to play this through Sonos without my laptop.Any recommendations on this would be greatly appreciated. ThanksThomas 

I have permitted access from both Sonos and WMP. That’s about the extent of my computer ability. Can someone dumb down what else I can try or what I am missing? Thanks!! 

How is a secondary search function performed in the Windows App (but the same applies for the iOS)For example, I want to find Bach Concerto for Violin and Oboe performed by Itzhak Perlman.  This involves two different fields (Song and Artist) - yet only 1 search field is available.If I search on Itzhak Perlman, I get thousands of responses as he has recorded for decades.If I search on Bach Concerto for Violin and Oboe, I get at least hundreds of responses.I would have to manually slog through a lot of search results to find what I’m looking for.

HiDoes anyone know if either of the above services have more Dolby Atmos tracks than the other? I'm an Amazon girl but wonder if Apple have more tracks? 

what is the cheapest and easiest way to contact Bluetooth to play on my sonos system?!? I heard that you can use roam and cast roam to the rest of your system and if that’s true with roam is that true with move too?

Audible now has a growing collection of Dolby Atmos material.Is that likely to be supported through the Sonos app at some point?I’m enjoying Atmos content much more through the Sonos speakers than while using headphones - so it’d be great to listen to this content with the speakers.

So it is great that we can now listen to Apple Music Dolby Atmos from the Sonos app, but when playing to the Sonos Amp does it stream in Lossless as there is no icon to indicate this?

The directory of radio stations for radio.net on Sonos has not been refreshed in a long time, which means old streams no longer work on Sonos (but work on radios.net because they updated their directory).Can you please update their directory on Sonos so all station stream work correctly?

Hey everybody strange thing happening with my 2 of my sonos AMP and 1-2 radio stations. I have no problem with most radio stations but there are 2 stations (and it makesno difference if chosing it on sonos radio or tunein) who cause some problems. I have 9 „rooms“ in total. 4 AMP‘s , 1 move, 1 beam and 3 one‘s!on every room the 2 concerned stations play with no problem EVERY TIME. On 2 AMP‘s they mostly don‘t play…. I just get the „tunein“ chime on repeat. A very few times they work, but if i stop them and want to start again, they don‘t work.the work around is to select a 2nd room with the AMP and start the station before deselecting again the 2nd room.somebody knows what that is?oh yeah  i am on sonos S2 and newest update  bought all my elements toogether last year. Bever tried radios before so can‘t say if the problem is recent or no  thanks 

I’m pretty confused here and am struggling to get an answer. A long time ago I had a Deezer 1 year trial of their Hi Def audio service. It played through all my SONOS equipment at that time - certainly pre S1/S2 split on an original Play 3 and a number of Connects which all became defunct later. I didn’t maintain the subscription as I didn’t want the cost, and have used Spotify since.Now I’m looking at Apple Music. It offers a Hi Def option on music files - lossless - and even though I’m on S2 and have upgraded all my SONOS equipment to latest models, I may or may not be able to play the Hi Def audio through any of it. Really? We’ve gone backwards over the last 10 (?) years. I’d be interested to get a clear answer. I’m struggling to believe that SONOSNET is incapable of running a Hi Def stream around it.If it works, then I’ve got a reason to swap over from Spotify (who won’t offer Hi Def) to Apple. If it doesn’t work, then there is no reason. So Apple if you are listening, then it woul

After moving into my first apartment 2 years ago, i invested in getting a sonos system in every room after hearing how nice it is to have linked music throughout your living space. I bought 3 sonos SL1s, 2 beams, and sonos port. I use 2 of the SL1s as my surround speakers for my entertainment system (which are being fed audio from my entertainment system via sonos port) and i have had serious delay time issues with this. It has created a delay which i cannot correct within my sony amp/reciever… Even when delaying my main tower speakers to the maximum, and setting delay on the sonos to the minimum, the delay on the sonos speakers is still WAY behind the rest of my system…. That is a whole different problem. But the main issue is that spotify refuses to work with my system no matter what i do. I have reinstalled all services, reconnected all the speakers from scratch, restarted my router, and still have the same issues. When shuffling a playlist on spotify, it all works (most of the time

I’m an Android user and I’m considering switching to Apple Music from Spotify but one of the biggest things stopping me is that within the Spotify app, I can bring up the devices list and play to any of the Sonos speakers in my house. Is there a way to do this with Apple Music or do I have to use the Sonos app?

I have a few suggestions regarding search function in the app, and the search engine itself.  Using S2 on current ios devices or windows desktop app, sonos software up to date.current search in music library is “literal” and only works on exact text matches.  Some of my albums/tracks show “piano concerto” and some show “concerto for piano”, and if I input “piano concerto”  only tracks with that in the track text appear.  In itunes, and most other music apps, if I search for “piano concerto”, both show up. when I use the sonos app to search spotify, I can use “piano concerto”, “concerto for piano” or “concerto piano” spotify shows the same results, apparently doing an implict “and”, not simply a literal match. possible addition of boolean search so “and” and “or” can be used, or perhaps , or + operators there is no search from the edit playlist page in the app, where I would most like to perform a search. there doesn’t appear to be a way to search for a combination of artist and track.