Controllers & Music Services

While on Android 10 I was able to at least resize the Sonos widget from 4x2 to 4x1 this stopped working on Android 12 and it still doesn't work on Android 13. So I am left with a widget that takes almost half the screen for no reason. Please provide additional widget sizes or at least allow resizing.

Can Sonos put an update so you can adjust the volume level of Arc just in the same way you can independently adjust the volume levels of the Sub and Sonos Ones (surrounds),  when all four are linked in a home theatre set up. Since the new firmware update the Arc sounds more suppressed /muted.Also, it would be very useful if in a future firmware update if Sonos can add to the existing EQ treble and bass, an additional mid-range level adjustment. i.e. User adjustable treble, bass and mid-range too! This would really help those who want to tweak vocals and mid-range in music and movies like they do with bass and treble. It would be particularly useful for soundbars like the Arc, but also would be nice for other standalone speakers too. The dialogue enhancer feature is too restrictive and does not work with pure music playback (non movie) and is not a substitute for mid-range EQ level adjustment.

I still find previous version was the best as current sound feel low ( Lack of sound stage ) and insufficent of volume. It require high volume to meet with previous version. Anyone have such feeling, I hope SONOS can reconsider ver updates as previous dialogue is much clearer too.

Hi,I am using 2 sonos amps (the recent models) with a bunch of sonos architectural speakers.The hardware is great, the sound is excellent... but. I can confirm after extensive testing that android streaming and sonos is not a very good idea.Ok, it works…. for a while… and I can make a work again. But at home we have a mix of iphone’s and android devices. Airplay works in 100% in the cases ok, always. The problem are the android phones, after a while, of after using Airpay… it doesn’t work well any  more. Yes, the solution of re-authenticating spotify works, or rebooting the amps. That works, but, it remains extremely annoying. I am 100% sure this is not a network problem. It is a problem of not being 100% compatible with android. And certainly the mix of Apple & Android devices to control the amps. Sadly, I already extensively discussed this with Sonos support … but they always put the blame somewhere else. And if you can make it work again… there seems not to be any problem. No, n

My samsung galaxy10 connects yet volume controls won’t function. when I increase the volume it decreases it straight away. Orange light cycles back and forth with blue light. This happens if I use controls on roam or on phone.

Hi, I’me developing a custom music service for SONOS in wich custom playlists are provided to be playes (Spotufy alike).I’ve implemenented the required endpoints and I can see while debugging that the GETLASTUPDATE and GETMETADATA endpoints are called and that the information is show in the APP (Playlists lista, track list by playlist and artist and album info).The issue is, When I try to reproduce a complete playlist or a track I get a “Unable to add songs to Queue) message and no call is done by the app to the API.What am I missing here?? Bellow you may find some of the endpoints output.Request:<getMetadata xmlns="http://www.sonos.com/Services/1.1">        <id>root</id>        <index>0</index>        <count>100</count></getMetadata>Response:<ns1:getMetadataResponse>         <ns1:getMetadataResult>            <ns1:index>0</ns1:index>            <ns1:count>9</ns1:count>            <ns1:total>9<

Dear Sonos,why is the Sonosapp top 1 cpu consumer (accumulated) on windows?https://i.imgur.com/bijUOBb.pngThis is ridiculous. When the app is idle, it shouldn’t consume anything.Looking at it with ETW, it seems it redraws everything every 0.000000000000001ms?You know there are more efficient ways to do that, right? 

 Hi, I have recently attempted to reinstall the Sonos app for Windows (11 64 bit). I uninstalled the version I had as it could not connect or find my system. I am getting the above error when attempting to open the app at the end of the install process.  Any ideas?

I just migrated to a new MacBook and am downloading software. I went to download the Sonos app for Mac and saw that there are other (pay) apps available - Remote for Sonos, Switch for Sonos, Soro for Sonos, Audio Cast for Sonos. I have (unfortunately) two PlayBars and 5 Play:1 speakers.  I know there are a lot of posts about how rotten the Sonos for Mac app is and I agree.Does anyone have experience with these apps (or others)? I wish I could “try before I buy” but it’s not an options. Reviews seem to be good?  Thanks! As a complete aside and simple rant, because Sonos’s screwed us with their policy on “older” speakers that are 2-4 years old, I’m planning to go 3rd party as I can afford it to replace the Play:1’s. I’ll keep the PlayBars - we don’t really use them for music. I have zero interest in smart speakers unless the listening ability can be turned off. Just had to say!

I’m just trying to play a BBC radio station through my Sonos beam.But it keeps referring to ‘TuneIn’ where the BBC no longer broadcast stations.I have the BBC Sounds app set up in Sonos and it works when I activate it manually from the app but doesn’t work under a voice command. Through Google assistance.YouThrough Google assistance.It just says ‘ alright, playing BBC Radio 1 on tune in, sorry I couldn’t find what you asked for‘  why is it defaulting to tune in?   

I have the Playbar, sub and a pair of SL Ones in the hall and in my room the Arc and a pair of SL Ones. Sometime back I had a problem with the sound in my room and i was asked by Sonos Beta whether I had done the Trueplay of not and I answered no because I do not have anyone here with iPhones. I do have the 5th generation iPad Air but it is not supported as yet. Then I was sent the trueplay link where I had to activate the mic in my iPad before following the instructions. There was remarkable improvement to the sound in the hall as well as my room. Now I intend to add a sub to my room and so I requested the Trueplay link from Sonos BUT they are unable to help me. They suggested I should try the Beta Community for help. Can anyone be kind enough to send me the Trueplay link before I get the sub. Thank you.

Hi,I have been using Deezer for years but want to switch. Currently I can save to a Deezer playlist using the sonos app - so it’s then possible to access the playlist later in the car etc - rather than making sonos playlists which are only good at home. This function is not possible with Apple Music so a deal breaker for me as seems a fundamental function! Does anyone know what music streaming services I can save playlists to whilst listening/using sonos app?tia 

I have a Home Theater setup (Beam, Sub and 2 Play One SL)I like the touch panel functionality but I have to disable it because my kids like to press the touch buttons on the surround speakers.. They are not that high placed. It would be convenient if there was an option in the software where i could make to Beam work with touch panel and disable the touch panel function on the other devices

I can't upgrade to S2 because I have some old components. On the S1 app, when trying to ‘add a service’, I get a message “App update needed.” Does “update” mean upgrading to S2, or is it just a new version of S1? In other words, how do I add additional services to S1 without updating to S2?

I just migrated to a new MacBook and am downloading software. I went to download the Sonos app for Mac and saw that there are other (pay) apps available - Remote for Sonos, Switch for Sonos, Soro for Sonos, Audio Cast for Sonos. I have (unfortunately) two PlayBars and 5 Play:1 speakers.  I know there are a lot of posts about how rotten the Sonos for Mac app is and I agree.Does anyone have experience with these apps (or others)? I wish I could “try before I buy” but it’s not an options. Reviews seem to be good?  Thanks! As a complete aside and simple rant, because Sonos’s screwed us with their policy on “older” speakers that are 2-4 years old, I’m planning to go 3rd party as I can afford it to replace the Play:1’s. I’ll keep the PlayBars - we don’t really use them for music. I have zero interest in smart speakers unless the listening ability can be turned off. Just had to say!

Bonjour,Cette publicité non désirée est scandaleuse.Je n’achèterai à l’avenir plus aucun produit Sonos.J’attends des explications de la firme SonosPeitrequin

I have problems with the recently played list. Sometimes it shows, sometimes it doesn't.I have opened the (Android) app several times today and it was showing earlier today, now it isn't.Does anyone have any idea why this might be.Thanks

Not sure if this is something Sonos has but wondering if Sonos could gave a Modes setting sort of like with tvs but maybe it’s redundant. A way for the user to adjust sound based on different situations. For Sound only you already have night and improve voice but how about settings for stadium, party, rock, easy listening, fine listening, pop/funk/rap just as a few examples. It would adjust the profile to account for those needs. On the tv side it would work in conjunction with the tv settings for movies, sports, etc. Remember stereo receivers had something like this. Thoughts?

I just signed up as a Premium Plus Jazz Groove member. They claim that after proper config on their website that I will start receiving HD content on Sonos (where I have added them as a service). Has anyone else done this and seen the “HD” tag on the Sonos player app that confirms CD/HD content is streaming?

I have Amazon Music Unlimited and a Sonos Connect Gen 2. I want to listen to the best quality stream (over my hifi), which is Ultra HD on many songs in Amazon. However, I can’t get a clear answer from Amazon or Sonos on how to do this, AND verify it’s actually happening. Going round in circles as they blame each other on support calls.The situation is if I start a UHD song from the Amazon app on my phone and play it on the phone speaker it reports as UHD all the way through (when you click on the UHD badge and look at the stream>output page). So, ok...I am getting UHD and my network is up to the job. However, if I stream the song to the Connect then the same screen reports Audio Quality: Unavailable and also says “streaming quality is not available while casting”.If I then look at the Sonos app now playing screen there is just the Amazon Music logo, no HD or UHD logo at all.If I go the other way, and start a known UHD song on Amazon from the Sonos app then I do get a HD icon on the

My old Bridge stopped working so I replaced it with a new Boost. Now my (controller) CR200 won’t seem to connect with my system. The CR200 will work if I disconnect the Boost and connect a speaker to an Ethernet cable but once I reconnect the Boost to the Ethernet cable the CR200 the controller stops working and won’t connect to the system. I can operate the Sonos system on the Sonos app bonus my iPhone but I really was hoping to keep using the CR200 controller. Any tips?

i would like to see volume markers ie 1, 1,5, 2, 2.5 on the apps so that you can see the volume level instead of remembering the position that you like to turn your volume up and down  to.    I would had thought this would had been on the Sonos 1 and Sonos. 2 apps many years ago and is quite basic but very useful in my opinion.

So far I like my Sonos speakers but find it odd that for something so expensive, it doesn’t support what I consider basic functionality. Since Sonos supports TuneIn, it seems to me it should be able to let me login to my TuneIn account so I can play the music I have subscribed to. I don’t want to subscribe to the Sonos radio stream. My workaround is to stream TuneIn to my Google Cast with TV which is connected to my Arc.Looking through the community archives, it seems there’s a lot of people that want this but Sonos isn’t interested.

Now that Apple allows users to add widgets in the lock screen of iphone and ipads, I would would like to be able to have a Sonos Widget.  One of the reasons that i have stayed with Sonos 1 and a Sonos Bridge is that I still prefer my CR200 controller and to have a dedicated remote control.   I find that having to get my phone, put the password in then open the app is very fiddly and I much prefer a the remote.   As a compromise if I could access the Sonos app via a widget from the lock screen would be someway towards a compromise.  Ideally I would love to see Sonos with built in controls and a small display to control its own or other speakers in the system.   A widget has to be the lowest cost and viable option,  The widget could be access to the volume or what’s playing and then open the Sonos app.

There have been a variety of posts in the community before with people having consistent issues with Stingray Music over the years. For those who loved the music service but hated the repeated issues with it, thus eventually giving up on them (like I did), I’d highly recommend that you add the Stingray Music service back again and give them another try. I’ve been trying them for the past couple of weeks and the service has been super rock solid, better than they have ever been in the past. Seems like someone finally got serious on their end and fixed all of their backend incompatibility issues with Sonos.