Controllers & Music Services

I would like to ask for a precise, step-by-step solution to the following matter, someone should not describe in general terms how to solve the problem.We live together in an apartment with my wife. We bought an ARC+Sub and a Roam. I registered my own username and put all three units into one system. I named ARC+SUB Living Room, and Roam runs as Sonos Roam.The situation I want to solve. I would like to listen to the Rolling Stones on TIDAL on ARC+SUB in the Living room, for example, with my Tidal subscription.My wife and I listen to the Beatles from Spotify on the Sonos Roam in the other room with her Spotify subscription.How can this be solved so that the system does not crash?What does my wife have to do to be able to do this?Does it need a separate registration with Sonos?Please explain to me as if I were a five year old.

Since the update accessing my albums under Spotify always times out, ie. I get the „something went wrong“ notification. Prior to the update this was working fine. Haven’t seen this specific problem with the update. 

Hi I installed the previous version of the app using aptoide.I am happy again!

remote Controller S1 for android doesn't Play the whole queue

Hi,I have two questions after successfully resetting up my Play 1 after moving house:When I play my sonos radio stations, I cannot see the actual piece of music or program that is on the radio at the moment i can no longer control the volume on my device volume; I can only do this with the sonos slide control.are these things I have to get used to now?thank you 

Ich habe in zwei Häuser eine Sonosanlge stehen. Bei der alten app musste ich mich nicht manuell abmelden und im zweiten haus mit dem anderen Konto anmelden, dies war immer gespeichert. Also je nach wlan am handy hat die app selbst gemerckt welcher user der richtig ist, jetzt muss ich abmelden und mit dem richten anmelden.

I have four Sonos speakers in my main setup. With this new app my wife and I both find it difficult to play music on a single speaker.  For instance it seems to default to my “Garage Speaker” and if I want to play music in my “Main Bathroom” it's cumbersome to get music to play because it always defaults to the Garage speaker. 

I just updated the new app and I cannot connect to my SiriusXM account. I tried three times and was authorized three times by SiriusXM but Sonos still will not connect to it.  Anybody have any suggestions?

Is there a way to add a song or album to the que n the new Sonos app? The onlu option I see is to,replace the entire que.

Hi All,Anyone know how you can get the volume level i.e 20% volume on the new app update to appear? It just gives you the volume slider with no number next to it. Thanks All. 

How can I get the old app back?

Apparently with this new failed update came with play.sonos.com.  I do not consent to my devices being remotely accessible.  Sonos doesn't even support 2FA.  Why on earth would I want them remotely accessible across the whole internet?  WTF.

I use an iPad for controlling my digital music. I would like to revert back to the previous S2 version for the time being.

The new app shows my named groups, but I don’t see any place to add or remove them? Plus as the Desktop apps have never supported them, that’s not a work-around either.

Hello!It’s nice with a new face on the app. Good work!But one thing I’ve noticed is that when you change the volume, it no longer show the “amount” of volume. The numbers are gone. Why?We use that a lot to set the volume on the system in different rooms. We hope it’s just something you missed, and that you will add later? Or is it a setting somewhere in the app?

Just a quick, probably stupid question. We do have a Sirius account associated with the cars. However, my question is, how do we get the various services provided on our system, is it all through Sonos and the internet or is it somehow related to our subscriptions?We just don’t want to be paying “double” for services. So far, other than the installation of our Sonos system, I don’t pay anything. So not sure how this all works. Rick

My Sonos system is now 10 years old and i purchased a NAS drive to store my music collection on and to use with my Sonos system. I am now having problems accessing my NAS drive using my laptop running windows 11 which i have resolved by changing the SMB settings but it creates potential security issues. Also my NAS drive will not last forever and this is an example of it becoming unsupported and obsolete. So i either need to buy a new NAS drive or move all my music and files over to Cloud storage subscription such as my Google drive or MS365. I have considered using Spotify but it is too much each month for the amont i would use it plus i have already purchased a lifetime of music and have it stored on my NAS drive. My questions are;Do Cloud storage subscriptions work well with Sonos or do you experience drop outs and failures? What new NAS drives would the community recommend? Does anybody use Plex media server as this was recommended by Sonos support?

I am new to Spotify but not to Sonos. When setting up Spotify I selected a bunch of artists as artists I liked.  On the Spotify web player I can bring up a list of all of my favorite artists to play, review discography, etc. That is all under ‘Your Library’. On Sonos (both on the Sonos 2 app and the android app), I can’t find the list of artists anywhere, and under ‘Your Library” it says No Selections Are Available. How can I find the music? (For what it’s worth I can use voice controls on my Sonos Move to play through Spotify).

The following services worked on previous Sonos app are not showing their multiple channel choices on web app. As of 05-08-24 international services 80s80s (Real 80s Radio) & 90s90s Radio are not showing the variety of sub-channels they each offer regularly, as they do on mobile app (at least previous to update).80s80sRadio (Real 80s Radio) https://play.sonos.com/en-us/browse/services/82183home page https://www.80s80s.de/90s90sRadio  https://play.sonos.com/en-us/browse/services/130823home page https://www.90s90s.de/I am aware that you are providing their home page for one to listen on computer or device via browser but that would defeat the point of using Sonos (for sound quality in comparison to device). Should we expect these to work on new web interface as it did (at least) on previous version for iOS, ipadOS, macOS?  Please indicate status update.PS both services by German provider have worked outside Germany e.g. in US and UK, through previous app (Sonos S2).  For reference:80

I know that this has been discussed on other threads, and I know that Sonos’ position is that the controller app does not support hardware volume control on iOS. And as a recent convert from Android to iPhone I was disappointed to find that I had to unlock my phone and go to the app every time I want to control the volume. However, on a recent trip to visit my brother, I was complaining about this, and he says, “it works fine for me.” Lo and behold, I tried it on my phone and was able to control the volume on his S1 system. When I contacted Sonos about this, there only answe was “we don’t support hardware controls on iOS.” Hmmmmm.

Where is the sleep timer on the new app. I use it regularly.

How can I show recently added songs in a Spotify playlist that I created within the Sonos app? 

I’m trying to delete a duplicate account so I can change the email on my existing account. Can you do that?

Scenario: I work in an agency where Sonos speakers are used in 3 areas. There are 4 Sonos One speakers in one area. 4 Sonos One speakers in another and 3 downstairs. We’ve even got a Sonos Five somewhere. These speakers are all on the same WiFi network but are grouped together in their respective areas, with individual speaker names and each area controlled independently of each other via 3x separate iPads.Problem: When listening to a Spotify playlist in one area, the music might change to one of the other areas choice and the volume spike to MAX. Even though no one has touched either iPad or speaker. We try to turn the music off or down and it just jumps straight back again. We’ve tried setting volume limits to ‘ON’ and at 40% on each speaker but although that seems at first to work, soon defaults to ‘OFF’ and back to maximum volume. We try tapping ‘pause’ on the top of a speaker but it starts again almost instantly. This happens randomly, and things can be fine for a few days but the

So lots of articles about new application but not available yet?so when will it be? 😊