Controllers & Music Services

Why can't voice memos be played via Sonos?

A week or so ago my Sonos Favorites disappeared and I am unable to add anything. Can anyone suggest what I can do to troubleshoot this? I have the Android app and a Play:1.

The iPhone volume buttons used to work with the ios app but now don't seem to be working? Anyone else having this issue?

I'd like the Apple Music app to work like the Spotify app, contoling the rooms an music level from the Apple Music?... Any idea if that's in the pipeline... 😉

I never really had this problem. I like using the Google music app over the Sonos app. I think after the update, this started happening where I can play Google music through Sonos app, but once I cast to the Sonos it will skip and not play I've cleared cache, data and resigned in from the Google music app and still having issues casting to Sonos from the Google music app. Need help

sonos on my iMac appears to have stopped my computer/screen sleep & screen saver functions i.e. the display is permanently on. I've tried all the usual system preference options. Any ideas on how to switch the sleep function back on?

I have the Harmony Ultimate remote that I'm using with my Sonos Playbase which for the most-part works really great! The issue I'm having is when the TV is first turned on there is a delay of several minutes before the volume becomes controllable with the Harmony remote. I've checked and rechecked my connections several times and still have the issue when the TV is first turned on. I get TV sound immediately, but I don't get control of the volume or mute for several minutes. Any ideas? Thanks in advance for any information you can pass along.

I have downloaded the sonos controller to my new iPad and the is no crossfade option. I have sonos on my PC and android phone and the crossfade is there. I am using Apple Music.

I have a subscription to Soma FM but only a few of their streams are freely available in Tunein so I have added them to My Radio Stations. However, I would like to see the pic that comes with the url, anyone know how I can add it? I presume there is an underlying database that might be accessed, scuse the pun.....

I got a new router and am having trouble connecting my soundbar. I don't see an advanced settings in my app and really do no want to take the soundbar off of the wall where it is mounted and haul it upstairs where the router is to connect directly. There has got to be an easier way than manually connecting it. Ideas?

I recently bought a new macbook pro and I had sonos installed on my macbook. My macbook pro does not have a disc drive so I need help knowing how to install it on.

My Sonos is reading My Music Library from my WD MyCloud NAS just fine. I have a 'Top Rated' playlist created in iTunes. iTunes itself even reads it from the NAS as opposed to direct from the library on my iMac. I've exported it as an m3u file and imported it into Sonos. Sonos even lists all the tracks. BUT, when I try to play it, Sonos cycles through only finding 1 track to play. I can't export the Playlist within iTunes when the MyCloud is selected as the source; it's greyed out. I can only export the playlist from iTunes when 'This Computer' is selected. Any advice would be appreciated.

keep getting the message "network speed insufficient to maintain playback buffer" when i play music from library on pc, internet radio works fine

The controller works fine full screen but when changing the windows size it does not resize all the elements. Sometimes a minimise and restore sorts it but not others. This has been an issue with v5 and 6. No other apps corrupt like this.

Hi , iam new here i have just bought a Play 5 - gen1. By any chance are you considering giving preset Equalisers in the app. Just could be good for different genres. I love the product.

I recently updated one of my computers from Mac OS Sierra 10.12.3 to 10.12.4 and all seemed fine until I tried to use the Sonos Controller and it can't see my system - no problem from other computers or iOS devices. Tried all the recommended troubleshooting steps not realizing it might have been the Mac system update. Then today I updated another machine and the Sonos Controller won't work there either. I'm starting to sense a pattern! Has anyone else seen this? Any thoughts? Thank-you. ric

When is The Think With alaxa and sonos comes out?

I have a Sonos playbar configured for surround with dual play:1s and sub plus a standalone play:1 in an alternate room. These are all setup on a wireless network. The wireless network using a Linksys LAPAC1750 access point with a Cisco DPC3827 Docsis Gateway on the frontend. The wireless network is configured with dual band radios on both 2.4Ghz and 5Ghz. These share the same SSID and same WPA2 passphrase. The networks are configured with band steering. Devices with connect to the 5ghz radio are unable to discover the Sonos systems (connected to the 2.4ghz radio). Devices on the 2.4ghz radio and on the wired network are able to discover the Sonos system without issue. How can I allow devices connected to the 5ghz radio to discover the Sonos system?

I have Sonos controller apps listed from old computers and tablets that I no longer own. Though I have reformatted those drives and tablets before I got rid of them they still show up in my account. I'm concerned because I know that you can only have a certain number of registered controllers for your account. I would like to clean that list up. How can I remove them from my account Thank you Tony

I operate my sonos from my mac and/or galaxy lll. When I use the quit sonos command or drop down, the music still plays, although the Sonos app closes. I either need turn off the volume, or unplug the speaker. What am I missing?

Hi, I notice that sometimes the Android Sonos app does not find matches when I use the Music Library search function. I run the 'Update Music Library Index' daily so that is not the problem. Examples: 1) 'Scorpio Rising' -> when searching for 'ARTISTS' or 'SONGS' it does not show a song which is tagged as being from artist 'Scorpio Rising'. This seems like a bug somewhere. My tags are filled in correctly. When I search for an incomplete artist / title name, sometimes it finds the songs, sometimes not. Example 2) Artist = 'The Doors' .When I search for 'doors', it does not list 'The Doors'.

Hi everyone. Indexing new music takes 30 - 40 minutes now. It was much faster before, if i remember correct it only took 1 - 5 minutes to add new music to my library before. I have a new Synology nas DS216play. I'm using Sonos-controller for PC when i update my library. All help would be highly appreciated! Regards Edvardsen

Once again Sonos removes a feature. Truepkay does not help me at all. For years I've been able to adjust balance based on where I am sitting. Removing this feature has massively effected my usage. I don't want to wander around a room with my iPhone every time I move seat. Why has this been removed Really stupid thing to do.

The Android tablet app has a shortcut to the Equalization screen from the Now Playing screen (see page 2-13 of the documentation: http://www.sonos.com/documents/productguides/en/AndroidTabletGuide_en.pdf). Will this be added to the Android smartphone app? (And the iDevice apps for that matter?)

Many people on these forums have commented how poor the provision is for Bass/treble control. Here are my thoughts: 1. The existing base/treble control being hidden away in settings is very poor design. Instead they need to be up-front wherever and whenever volume can be controlled. 2. Obviously the base/treble needs a more refined equaliser design so that at least the midrange can be controlled. 3. Bass/treble control needs to be controlled on a per-room basis. As an example our kitchen is directly over the bedroom of the flat below, so in the early morning we NEED NO bass in the kitchen. 4. Which leads me into profiles for bass/treble. Turning the volume up is something most people do in the evening. At night and early morning these need to be quiet. One way to solve this might be able to have volume/base/treble profiles for different times of the day. Or at the very least with the alarm setting. 5. Not everyone wants the sonos blasting out at full volume right at the