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Contributor I
Mar 26, 2017 8:17 PM UTC
Answered

Unregister Sonos controller apps

I have Sonos controller apps listed from old computers and tablets that I no longer own. Though I have reformatted those drives and tablets before I got rid of them they still show up in my account. I'm concerned because I know that you can only have a certain number of registered controllers for your account. I would like to clean that list up. How can I remove them from my account

Thank you
Tony
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    ratty
    rattyAnswer
    Mar 26, 2017 10:10 PM UTC
    The historical number of registered controllers is irrelevant. The limit which matters is the maximum number of controllers which can actually be in use at one time: 32.

    4 replies

    Chris
    Lead Maestro
    Mar 26, 2017 9:49 PM UTC
    there is no way to and no need for cleaning it up.
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    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    ratty
    rattyAnswer
    Mar 26, 2017 10:10 PM UTC
    The historical number of registered controllers is irrelevant. The limit which matters is the maximum number of controllers which can actually be in use at one time: 32.
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    Ryan S
    Retired Sonos Staff
    Mar 27, 2017 8:40 PM UTC
    Both correct answers from Chris and ratty.
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    Contributor I
    Apr 1, 2017 1:07 PM UTC
    Thank you Chris and ratty for your answer!! My mind is at ease 😃
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