Controllers & Music Services

Why can’t I create a speaker group containing two rooms in the S2 app? The group option is greyed out and it says I can only create groups when three or more rooms exist. Why does this distinction exist?

Hi, I would like report a bug with the way that Sonos devices handle HTTP Live Streaming URLs. I oversee the streaming for this radio station URL:https://stream.jpbgdigital.com/CJZN.m3u8 It includes 4 audio segments in the playlist, and uses this header to indicate that stream playback should begin from the very first segment:#EXT-X-START:TIME-OFFSET=0 However we’re hearing from listeners that Sonos devices are consistently starting the stream from the 2nd segment in the list and missing the first few seconds of audio. I’ve also been able to reproduce this on my Sonos One. There is more information on this header within the HLS RFC spec here:https://tools.ietf.org/html/rfc8216#page-36 I’m happy to do any testing to help facilitate a fix here. Thanks,Andrew

Hi AllI Have a Sony Bravia and Sonos Home speaker setup.I have my own music that i like and listen to and have no particular interest in other types of music.So i don't want to pay Deezer Spotify Amazon etc etc for the privilege of listening to the music i already own….!I was using Google Play and this was working great then we were all forced in to YTM and now the Bravia does not show any of my playlists albums artists let alone plat anything so you can imagine how unimpressed i am !!There are no other apps that support upload of music (iBroadcast being the one exception but that does not have an Android compatible App at the mo..)So i'm thinking of setting up a very small NAS box (only need a single disk) The Music app on the Bravia detects the Beam and looks for a music library on its IP address (of which i dont have one right now) Can anyone recommend something that works is compact, small (1-2 drive bays) and relatively inexpensive !!Does this plug directly in to the back of the B

Hi i have a requestas a userI wish to move my sub from one room to another without losing the settings I made for it in the first placeso I do not have to set it up the sub level every time i move it to another room.Background:our Living room is big I have a soundbar where my sub normally is connected to, but when i want to hear Music i normally move the sub to my 2 play5s. I do this a lot and i found that it could be nice i there where an option where my first settings for the sub was remembered(make it optional) hope you understand my request Else feel free ti contact me.     

3 options...just wondering what’s going to give me the best sound quality. Have Sonos ARC1) using Amazon Music HD through Sonos App. 2) using Airplay from iPhone to Sonos ArcUsing Amazon Music HD app on my LG TV

I have my system updates set to “update automatically” and in the 2 hour morning window. Will I be notified when an update has been applied to my system? Am I better to check for updates manually?

When I run the Spotify application on my Windows 10 laptop it (almost) never finds my Sonos speakers. When I start the Spotify app on my Android or Apple phone it immediately shows all available devices. When I start the Sonos app on my laptop it also finds the Sonos speakers within a second. All my devices are on the same wifi network and same vlan. The problem seems to be in the Spotify Windows client. Or is it something in the Sonos system?

I have successfully added the mixcloud music service to Sonos.How do I play a mixcloud live stream?If I follow a mixcloud user, I can see them in the Sonos App:Mixcloud > My Profile > Following > {mixcloud user} > StreamHowever, all I see is ‘No selections are available’Is mixcloud live stream supported in the Sonos Mixcloud Music Service? 

I’ve tried Google Music, Youtube Music, and Spotify.What is the best music vendor to use on Sonos so I don’t have to worry if someone else is listening to music in another room?

Sonos newbie here. So I have a Pro-Ject Debut Carbon turntable and a preamp that I would like to set up with a pair of Fives for stereo sound. Is it possible to hardwire both or do I just use a rca to 3.5mm to one of the Fives and then couple the 2nd Five using the software?  Greatul for any advice here!   

Hello everyone, I am having an issue that I believe is related to an iphone. My wife's iphone 8 was working fine with our Sonos network until it decided to not work. The app and said there were no Sonos items on the network. At that point I uninstalled the app, restarted the phone, restarted the router, power cycled speakers, etc.So now we cant even login in the app on one of our devices because it cant see any Sonos devices on the network.My iphone 8 plus is still able to connect, and my daughters iphone 7 both connect fine, we can see all the speaks, connect and link them together in a group.All iphones are running ios 14.3, and the Sonos apps have all been updated to current. The ios sonos app we are using is Sonos 12.2.2the router is a Google Nest mesh network. The Google Home app is version 2.32.11 no idea about hardware version or whatnot. Anyone have a problem aimilar to this?

Hi all,About a couple of years ago the Sonos app updated and the integrated UI of the Spotify service changed and since then I can’t see most of the genres/categories (there are about 60, most of them such as Sleep and Focus are missing).This is the actual Spotify app: These are the available genres/categories in Sonos: I contacted the @SpotifyCares on Twitter and this was their response:Got it. We'd suggest reaching out to our friends at Sonos at https://support.sonos.com/s/?language=en. They should be able to help  So, how can I display all the Spotify categories in the Sonos app?

I recently uninstalled and re-installed the Sono desktop controller - the reason being is that the displayed playlist did not reflec the playlist I have setup in iTunes. Specifically I now have under imported playlists, 11 (eleven) instances of a playlist called “downloaded”. There is no such playlist setup in iTunes! The contents of these playlist include non-playable songs (“Unable to play, the saher does not exists”) Its is pointing to an old share which is no longer in use.Is there anything I can do to solve this annoying problem?ThanksEd

So, I feel really silly asking this, but:  I can’t find the radio station on S2 that’s been curated by Bjork. The only curated stations that appear in my Sonos Radio > Sonos Presents section of S2 are those by Thom Yorke, Ludwig Goransson, Brittany Howard, Third Man Records, and Full Spectrum/Pride.Am I missing something obvious? Are there limitations based on country? (I’m in Canada). Is the Bjork “station” actually just part of Sonos Sound System (in which case: where do you find the schedule for that station?). I’m probably missing something obvious. But: I’m also not an idiot. You’d think something this major (from a marketing perspective) would be a lot clearer. (I.e. just trying to figure out what Sonos Sound System is, as a station, has been a challenge).Any help would be appreciated.

Bonjour, C'est laborieux ; pourquoi donc quand après avoir fouillé dans l'arborescence des radios mondiales et sélectionné une radio, par exemple du Japon, l'application me ramène t-elle au menu de départ (cf photo d'écran ci-jointe) ?Ce désagrément existe aussi dans les émissions trouvées sur le Net (cf encore photo d'écran ci-jointe, "Binge Audio" dans "liste") ; étant revenu au menu principal je suis incapable de retrouver sa source. Et je suis déçu !Peut-on paramétrer mieux ?CordialementHELAS je ne peux ici vous envoyer de pi. jte.Pascal M

We have 3 different phones with the S2 app loaded. Quite often the Sonos is running but one of us cannot connect despite good connection to the WiFi on all devices.  At the moment my Sonos system is playing yet I cannot connect with the app.

After resetting my whole system i have not reconnected med Sonos Amp to my windows computer.But now the music don't play over the stereo. I am using jack cables like before.Before it would just autodetect that I played music on my computer and fire on the Amp.Is there a setting I am missing to turn on after my reset of the system?

anywhere an album title appears i would like to see the year. it is information i desire, and almost anything that plays music besides sonos provides this information. thanks.

Used to able to search all songs off album cover in old app- now there is  no option to do that ? Is there an option will that change as great way to explore

So the fact that Apple renamed iTunes to Apple Music - AND has a streaming music service of the same name has made searching for a solution to my problem a challenge. I do. not have a streaming Apple Music account - but I DO have a new laptop that has the Apple Music application (formerly iTunes). In the past I haven’t had any problems getting my playlists from iTunes to appear in my Sonos app but that is no longer the case with the new Apple Music app. I’m stuck with an old list of Playlists and can’t add any new ones. It seems as though the list is no longer synched between Sonos and Apple.  Any thoughts?

i constantly will want to know what song recently played and don’t make it to my device by the time the song ends and then i can no longer see who it was. i would appreciate a recent history list somewhere so i could see the most recent 10, 100, whatever songs that just played. thanks.

My SONOS app prompted me to download the version 2. Once I did it said it found my system but I can’t open the app. I get to the page where it say “by continuing you accept these Terms and Conditions. But there is no “continue button” or “next”. ????? If I click on the terms and conditions it opens up SONOS.com. 

I noticed that on 2/16/21 there was an Android update to the S2 App. I have held off on updating it, because I know I can never go back. Can anyone please comment on any negative or positive experiences with the update so I can make an informed decision before moving forward with the update. Thanks in advance for any answers or comments. 

When I activated my S2 system, none of my original playlists on the S1 system have appeared. I still have my S1 system which is now disconnected, how can I transfer across 10yrs worth of playlists? Thanks 

Hi everyone,I wasn’t able to open Sonos Controller on Windows 10, just like some of you, according to other topics on the community.Taking a look on the log file that’s created on C:\ProgramData\SonosV2,_Inc\runtime, i was getting the following error message: “<ApplicationData>@Module:module @Message:Can’t bind (port 3410)</ApplicationData>”It seems that Sonos is using a port that might be marked as reserved. To check that, run the following command on command prompt:netsh int ip show excludedportrange protocol=tcpYou will get a list of exclusion ranges.I couldn’t quite understand what’s reserving the bunch of ports I have on this list but, to clean it up and fix the problem, I’ve run the following commands:net stop winnatnet start winnatIf you check the list of excluded ranges again, the list should be much smaller and port 3410 should not longer be reserved and Sonos app should work again.