Controllers & Music Services

When I control the volume on my Sonos setup from my Android phone's hardware volume buttons, I see up to 6 sliders. Whe I slide 1 of them, all others slide to the same setpoint. I don't feel like this is normal/expected behaviour. Can I fix this? Is this a bug that can be fixed?

I seem to be one of a number of Sonos owners who is having trouble with the latest controller update to 9.3. Some controller devices seem to have achieved a 9.3 update however, all my PC and ipad and android phone devices still start up with a request to update everything. The only way I can partially access my Sonos system is overriding the update and click on 'continue using controller'. This only shows some of the rooms being available for use as other rooms are greyed out and inaccessible. However, even trying to use the Sonos system this way, all media sources keep cutting out after seconds/minutes for a short time. I have submitted a diagnostic report 879747506. Nothing has changed on my system for several years. Nothing has been moved etc. A similar problem occurred a few years ago which was also most frustrating and it took Sonos to release an update 'fix' before my system returned to normal. Any help?

I would like to have continuous music playing - like cox cable music for 24 hours or more. I don't want to leave my computer or phone on the entire time. Do I have any options with Sonos???

Adjusting the volume on the Sonos app while playing music will also adjust my iPhone ring volume. How do I separate the volume control as such that the speaker volume control is independent?

I can save a combo of Spotify and amazon music songs in my que as a named que. but how do I bring it back to use later? I only see “clear queue” and “save queue” as options.

I currently have two separate Sonos systems under one roof/one WIFI. The first system is the original system (whole house) that I installed throughout my home, that consists of the following: - Sonos CR-200 controller (original) - Zone Player ZP90 (Connected to the router) - 8 Play 5's - 2 Play 3's - 2 play 1's The second system, installed more recently for my home theater is a Sonos Playbar, 2 Play 1's and Sonos Sub. Both systems can be seen on my Ethernet system/WiFi when I run an IP scanner on my network. When I launch the Sonos app on my iPhone 8+, (most of the time) the app displays/connects to the home theater system and sometimes the app connects to the whole-house system. Is there any way for the Sonos App (IOS) to allow choose/select either system? Right now, I can control the Home Theater system via the Sonos App and can only control the Whole-House system via the CR-200 controller. Thanks, John

Whenever I control my sonos system volume using my iPhone the volume settings of my phone are also altered. Does this happen to anyone else and should it be happening? Thanks.

I just installed a Beam and I found in the settings how to adjust sounds but when I do there is no difference. I have an iPhone and not using beta.

Since long time back (12m) my Sonos stopped working. When trying to start the Sonos app and start playing it says the Sonos Controller needs to be updated. The problem; it cant update. It tries for a while and then says it couldn’t update. It gives error code 1101 which is a general error for problem communicating. Have tried the diagnostic report with the Sonos support but problem remains. Doesn’t help to unplugg and reconnect devices. Have also reinstalled the entire network, same problem. I’m using a TP-LINK AC1750 router and wunder if anyone have any tips and tricks how to solve this? Maybe some router settings that needs to be configured??? Thanks

After update to 8.4. my android controllers are not displaying the Music Library (local smb share on an ArchLinux NAS). Songs off the NAS play fine if I start them from a Sonos playlist that contains LIbrary Music, but they wont show up in the Android controller, Library is shown on the CR100 controller (have not checked desktop apps as I mostly use linux). I tried reindexing the share, deleting and adding the share (which seems to work as playlists still play). Does any one face a similar issue? Submited diagnostic 1661247771 for this.

I have just bought a Playbase and 2 Play:1 speakers. I have set them up as surround sound with true sound but the TV sound from my Playbase takes over and I can hardly hear the Play:1 rear speakers. How can I have simultaneous sound from all three (Playbase an Play:1) but be able to adjust the sound + and - in each Play:1 rear speaker?

lower minimum volume level: I spent my money to buy your product just because of the quality and the best wireless speakers. for goodness sake!!! fix the volume!!!!!! I can't listen to my library or radio stations because the damn speaker is just toooooo loud at minimum level. My wife has been complaining and i don't want to end up in the dog house or buy a bose system. This issue has been going on for 2 years and you guys still can't fix it. shame, shame, shame.....

How do you switch back to TV from music on the new Amp? I'm having problems switching between both - particularly back to TV?

I've attempted to unsubscribe from all Sonos marketing emails on multiple occasions, including contacting support. I continue to receive Sonos marketing emails despite all attempts. Has anyone successfully opted-out of Sonos marketing emails?

Sonos app said an update was needed. After update, Trueplay, EQ settings are not available. Under settings the following options are available: app settings, date and time, system, about, reset, submit diag. I am running iOS 9 on a iPhone 4s. What is really frustrating is that it has been working fine until the update. Help !!!

Trying to upload changes to Sonos system. Asks for a password (never asked before), doesn't except my Sonos password and doesn't direct me to changing. Can't upload new changes.

Are there any apps (3rd party even) that will allow me to “DJ” over my Sonos Connect: Amps? I’d like to be able to mix in songs and fade them in and out. A little scratching would be mix too!

How do I add a song playing on my sonos to an Apple Music (iTunes) playlist? Any help would be greatly appreciated. The scenario I'm running into a lot is when I discover a new song, while using one of my sonos speaker, and want to add it to my Itunes playlist, I can't figure out how do move the song over.

Hey there, I have a MAC using Yosemite 10.10.5 and when I'd like to add my iTunes to the music library, all options under manage are grayed out. How can I listen to my music?

The last couple of Christmases I have been able to play on Tune In 'Sverige Radio P2 Klassisk Jul. But this year Sonos Tune In doesnt list it and I can't seem to add it

Wonder if anyone can help. I have the 5.1 setup for my tv and I have my bass set to a quarter on the sub settings which I'm happy with for everyday telly. Now when I listen to music I have to turn up the bass to just over half way to which i'm also happy with the sound.So the Question is,is there any way of saving the Sub settings for music and the settings for tv so I don't have to keep adjusting the sub level settings.

Hi there, I have just purchased a new PC laptop after many years with Mac. As Sonos have mind-numbingly removed the Manage options from their recent desktop controller software where can I download 9.1 from please? Thanks & kind regards, -=Glyn=-

Hi - I bought Sonos Play 3 speakers last year and love them. I want to start trying out DJing and want to buy the Pioneer DDJ-SB3 Controller. Are they compatible? It would be frustrating to have to buy new speakers for this.

Hi... I would love to have a feature where I can predefine a group of players and be able to play to this group... I have a two story house with 11individual players, and it would be perfect to have a predefined group for first floor and second floor. It would make it so much easier compared to the current where I have to choose between the individual players to make my group... Hopefully some others out there also find this feature request important so it will be implemented some day... Best regards to you all Bo Urskov

Is it me or can sonos not do something basic like play next track. If I select a track in an album, playlist etc. It just plays that track and doesn't continue to play the next tracks. What's that about?