Controllers & Music Services

Hi Everybody! After adding to sonos my google play account, The uploaded music doesn´t appear (but when I log to my account in the PC or directly in the google play app , everything is ok) neither in my iphone nor in the desktop controller. I´ve checked the configuration of my account and my PC and the IOs appear as "authorized". I've tried removing and re-adding the service, re-authorizing the service etc. too and same problem. Help!!!! I´ve updated to iOS8 and still wrong.

In the controller app I wish you could reach the EQ settings with a single tap or at least through the "..." option. It currently takes me 6 taps which seems like poor design.

When I hit the zone name in the upper right hand corner on my Android App, it would be great to have one click access to sound equalization of that zone right there. Thanks

Hi guys, Ive been told to get anything changed we must gather many comments so Sonos will develop the change. So please comment if you think this would be good. You need to find a way that we can use Spotify (in the sonos controller) in OFFLINE mode. So we can listen to our play lists without using our bandwidth. The only way i can work out this can be done is using the spotify homepage and using a sonos connect, we all know these cost a further few hundred dollars and with some efforts we should be able to use the spotify features in the sonos controller with greater ease. Sonos is heavily advertised in regards to music services etc so please increase the features in this area in regards to the controller. With the new chrome devices on sale you need to keep up to stay ahead. Thanks Mike

I'm hoping someone can help me with this problem. Before getting a new laptop I had no problems accessing my iTunes library and playing on my Sonos via my wireless home network. I could also play iTunes through my iPad Sonos app. Now that I have a new laptop, I just can't get the music library set up. Both laptops were/ are PC and my new laptop runs with Windows 10. I'm not very technical but I'm good at following instructions. This is what I have done so far: I have downloaded the controller, followed all the tutorials on managing the library settings (adding the new folder, disabling my firewall, setting my windows network to private), and still my library doesn't show up. I have removed and added the iTunes music folder numerous times and while I can "add" the folder, I am not getting the option to adjust sleep settings or any of the other screens shown in the online tutorial When I check my imported playlist, my music library is not showing up. I have tried indexing and still

My system has been connected and having no problems.  Then I started getting fairly regular error messages on all my controllers "Your Sonos System Not Found".  Then the controller functionality returns and I hit play again... only to see that same system not found message 5-10 minutes later.  I'd love some help trouble shooting this problem.

Hi, I have an issue with the Sonos App on my Sony Xperia Z1 Compact where the tracks regularly skip to the next one half way through a song. It's definitely the Sonos app as I've tried it through the built in Walkman and Google Play music players and it definitely doesn't do it then. Any ideas on what could be wrong? I've done a search but can only find one link which doesn't help. (I can't paste that link as this my first post).

My girlfriend and I have separate Spotify premium accounts. Both are registered in Sonos. But while I'm home trying to listen music selecting my account she's using Spotify in a laptop at her job and there's an error message saying we can not use Spotify at the same time. But as I said, she's in her account and I'm in mine. Please help. Diagnosis: 4703078

want to control my sonos from my watch it very important to me and everyone else........ Can you guys make it happen..????

I have a Roku Streaming stick and I think it would be great to be able to control your music from your TV!!!

I would like to request a sort feature on the songs in a playlist. Especially for my favorite songs in my Deezer favorite list I would like to be able to change the sort order so that I get the most recent additions on the top (date added descending). This would also be my preferred default setting as opposed to the current date added ascending. As in order to play the song I last added to the playlist, it now forces me to scroll all the way down to the list. Typically, I am most interested to listen to the songs I most recently added. Thank you very much in advance for your consideration! Martijn

We love to watch and listen concerts on TV. Sonos automaticly switches to surround sound when receiving a tv signal. We therefore like to have the option to change to music mode when the Sonos receives a TV signal. We are wundering whether there are more Sonos users who want this feature? Please react when you want this option too.

Everytime I start my desktop PC (Win 10) Sonos app I get the message " Please update to the latest Sonos Controller app". I click update and it fails saying "Desktop controller has failed, please close program". The app on my Android device is up to date and works fine. Any suggestions?

I have started getting this message after 2 years of use, nothing on my network has changed. any ideas what could be wrong

Using iPhone app. Version 5.0. I find that the app often changes the zone I'm controlling, usually after I've left the app and come back to it. For example, if I'm controlling the kitchen, the next time I go to use the app, I'll have to switch from my daughters room even though I have not switched there first. If the app can't always remember the last zone controlled, how about letting me choose the default zone?

Hello, Is there a way for the next update to have the -ability to lock a group area in the settings menu. eg. You have a large alfresco area, maybe using 3 x connect amps, and because it's in the same location, you don't want to keep grouping the areas or accidentally ungroup them, in the settings menu you can group them and give them a group name, and when you use the areas, it will have all areas including the new grouped zone/s, but will not have the name of the individual zone it contains, also global audio settings, if you have two connects/amps, and one subwoofer, the normal setting will only allow the eq of the sub and speaker combination for one of the amps, but if you have multiple areas in this grouped zone, a global setting also should be applied (I have a customer that has 4 connect amps, 2 subwoofers-unable to add more subs because of locations.) the problem with current setup is that they will turn the volume up for New Years, two x Amp speakers will only do the p

I wonder how to schedule a specific composition or playlist, etc to play at a specified time. For example, I want my music to turn off in my bedroom at night automatically and turn on in the morning as an alarm-clock, but playing a speicific set of compositions. I did not find any scheduling functions in the software nor in the controller. Another question is if it's possible (I believe it's not) to play 360 kbps mp3 files. I hope it will be taken care of in the next release.

Hi there, I have been experiencing the issue ever since I opened and am using a Sonos Bridge bought 12-18 months ago. Before I continue, let me say that the reason I am creating a new thread is because a) The proposed solutions in other threads haven't worked and; b) I am living in an apartment for university students that provides their own wireless internet with their own modem and router. Hardware: Play:3 - Two Bridge - One The router in my apartment is on the other side from my Play:3's, which are in my room, approximately 10-15 feet away. When first setting up the system, I was able to quickly and easily find both the Bridge and Play:3's. Sonos asked me to update and when I did I was "unable to update" due to a "problem in checking for updates (1101)." I am given the options Try Again and Not Now. When I choose Try Again Sonos falsely tells me my products are up to date. I have tried unplugging everything, restarting my computer then only plugging in the B

How can I change my controller settings after moving my speakers round.?, delete rooms, add playbar to living room from a TV room

I have 500 songs liked on my Soundcloud profile, but when I go on to view/play them from the Sonos app, only my most recent 180 show up. How can I access or get the rest of my likes to show up? 

Sonos thx. for creating the Android Mobile Device streaming capability the only thing it needs now it the Folder View. Music genres, etc. are nice for iPhone folks but I (and possibly most Android users) like to categorize/organize my music (on my mobile device) into folders. Allowing parent level (down thru sub) folder playback would be icing on the cake. Similar to what the desktop/mobile controllers currently have (Music Library\Folders). Please add this capability to the next Android Mobile Device streaming update.

Can't seem to find a definitive answer on whether I can link my play 1 to a TV via a connect with Toslink, to play television sound through the play 1?

There is more than enough room on iPad app to display song lyrics - why can't I see all the ID3 tags in Sonos?

I'm looking for a way to remotely control Sonos volume without phone/tablet/controller. I would like a simple device that provides volume up/down/mute. Sometimes it's nice to walk up, press a button and mute a zone (or change volume, etc) without the need to pull out the phone, unlock, go to sonos app, select the zone, and then change the volume. Ideally, this remote volume control would be assigned to control one or more zones. I've had Sonos since the days of the original controller and the zp100s. Back then I wired volume controls in rooms to achieve what I'm describing above. Now I am looking for the flexibility of a wireless solution with better Sonos integration. If you are familiar with Philips Hue lighting devices, then what I am looking for would be something similar to the Hue dimmer device which allows you to easily control one or more lights without using the Hue app.

When I try and add tracks to a playlist I get the following message: No playlists have been added to your Sonos playlists yet. The playlists do show up momentarily but are then replaced by the error message - it is really quite annoying and hope that it can be resolved quickly. Many thanks