Controllers & Music Services

iTunes Last Played and Play counts are important to me. I understand those functions don’t work using the Sonos player. Is it possible to play music via iTunes on my Mac using the Sonos speakers without using the Sonos player? I know I can do that via Airplay on my iPhone -- but that also does not compute Last Played and Play counts. I have sophisticated playlists on iTunes that don’t translate specifically to Sonos. I love the speakers but want to keep the versatility of the iTunes Player. Thoughts? 

I own Sonos Arc + Sub (Gen 3) + 2 Sonos One products connected to newly bought Apple TV 4K via HDfury Arcana as my Samsung TV doesn't have eArc. I'm able to get Dolby ATMOS on it's supported latest movies i.e. TENET from streaming apps. But the issue I have is for Non ATMOS movies. I set audio HDMT output as Auto with Dolby ATMOS in my Apple TV. So movies with Dolby Digital Plus (DD+) 5.1 audio format, I get Multichannel PCM 5.1 instead of Dolby Digital Plus (DD+) 5.1 in my Sonos Arc. The Multichannel PCM 5.1 is softer than Dolby Digital Plus (DD+) 5.1 and the sound is not great.  Hence I would like to check if the sound can be better in Sonos Arc for DD+ 5.1 audio content movies? thanks

Once S2 is released, will I still be able to buy new speakers and add them to a legacy system?   I know that every time I add a new speaker to my existing system, it forces me to update every controller and speaker to the latest version before bringing the new speaker online.  (That’s how I lost the ability to use old controllers, even though we don’t use any features that weren’t there 10 years ago.) It would cost thousands to replace my legacy speakers (that are still working well), and our most common usage case is “party mode” with everything linked together and in sync, so a split system is not appealing. We’ve been working our way through the facility, buying another speaker every six months.  Do I have to hurry up and buy the rest of the rooms before June?   

It has taken me many hours to figure out from intense Googling that the reason Sonos won’t include certain songs from my itunes playlists is that these particular songs are protected (m4p). I have been all over the internet looking for a free tool to convert them. I already own these songs...I don’t think I should have to pay more $ to convert them. I don’t have very many songs with this issue.Can you help?Thanks in advance.

Hello.  Maybe this can be useful for more people using Apple Music lossless via Airplay 2. I listen to my music with Sound check >  ON - all the time, but I noticed that the sound from Apple Music is not so clear as the sound from Tidal integration in the Sonos app. By clear, I mean not so bright highs, not so defined lower frequencies, and also mids.  Well, not anymore. After applying in the Settings > Music > Sound check > Off AND  Settings > Music > Dolby Atmos > Off (if it was on Automatic, or On) The sound will immediately pop-up, as it should.  (The change of Dolby Atmos settings is important here, because turning Sound check On or Off will not change the setting immediately). I was surprised how the change is audible on my basic speakers.  My setup:  iPad 2019Ikea Bookshelf Symfonisk after Trueplay calibration in the stereo pair Tested with several records - Abbey Road from The Beatles, Diana Ross, etc. All in Lossless, or Hi-Res Lossless.  Now, there is an

My sonos app on my iPhone has betone very aloe to start up and find my speakers.  The same for everyone in the family.  Have tried to delete and reinstall App and reset all speakers and set up as new. Still the same.  seems to have started since last update. 

I don’t have any compatible airplay devices yet today my Sonos content which I’ve started from the Sonos app randomly shows up in lock screen with full volume control. Did I miss an update or am I stupid?  

Hi everyone,I was trying to check whether the newly-introduced Spatial Audio (Dolby Atmos?) would work on my Roam via my iPhone 12 (bluetooth) or not, and it was buggy (i.e., music did not start, or just play a few seconds, perhaps loading?). Beyond that, I also had streaming issues with what I believe were normal songs in Apple Music (no lossless).Any comparable experience, explanation, or fix?ThanksDan

Apple Music is now offering dolby atmos sound. Will this sound be available when you have added the Apple Music service in the Sonos app, or is it only available through an Apple TV device?

I get that you’re proud of the commercial-free Sonos Radio HD and you want people to know about it, but in just a day of activating my subscription and listening to it, I’ve noticed the “This is Sonos” and “You're listening to <station name>” announcement interruption an excessive number of times. Please… I’m paying for it! Please stop. Once every two-three hours maybe at the most. But I think I’m hearing it like once every 15-20 minutes or something.I pay for Spotify; no announcements. I pay for Apple Music; no announcements.

Hi all,I’ve seen a number of threads around this (quite old) but can’t figure it out.Is there a way of adding 320kbps streams of BBC Radio stations on to Sonos?I assume the standard TuneIN and Sonos Radio streams are all at 128kbps?Thanks!

Hey all, I got a request to make:Wouldn't TV dialog sync would be much more reasonably placed if it was in the main UI as seen in the screenshot below? Either here or at least under the 3-dot (setting) section. Why is it much more reasonable? In one word: usability.In a couple: Think of the feature's use-case.I, for instance, have several products which I use: Xbox, Native TV apps and a streamer. Some apps require me to use the TV dialog sync, which requires searching for the settings and clicking through a minimum of 4 menus, with some scrolling thats involved. That's not very convenient when you're already bothered by the off sync and care to enjoy the content you're watching asap. Also, adding it to the Widget so it will be only one click away might also be awesome.Hope this can be considered and prioritized. If you read this, please respond and add your feedback or just reply with "+1". Perhaps we, as a community, could help to make the change by showing the value this would add to

Hi, I read a lot about Sonos and DLNA and my question is why is not yet possible to play music from a DLNA server running on a NAS?The Sonos app show the NAS and let me navigate through folders but when I try to play music says: Unable to add music to queue.It makes no sense to me. Why should I use the obsolete samba protocol to share folders over my network while the DLNA protocol exists?Sonos is almost perfect but this is a big disqualification.My Samsung TV sees and play music from my NAS. Obviously I don’t want to play music on my TV and this is why I bought a Sonos speaker. RegardsMax 

Hi,Does the S2 application will support Dolby Atmos and lossless audio format I use Apple Music in this application. At the moment it is possible only by AirPlay 2. I'd like to start the S2 application to choose Apple Music and listen to lossless audio formats :)GreetingsRaf

I get really teed off that SONOS in their high and mighty way disable my system if I don't apply the updates immediately. Whatever happened to user choice? There used to be a LATER option, (although SONOS admitted it didn't work), but now there is no choice whatsoever - install or don't have a sonos system…. have we really entered the big brother era where SONOS simply won't wait? Just as well Apple don't take the same approach.I’ve heard all the excuses about my system won't work without them, but it’s is such a basic set up that all the new add ons are completely irrelevant and do not apply to my system… and even if they did SONOS can wait until I’m ready to install, and not be forced to like a big bully who won’t wait

Where are they on the S1 app?   Also how to add an equalizer? thx

Don’t know their algorithms, but smooth jazz is not smooth jazz.  Sonos thinks it is R & B the ultimate mishmash, Black Worship, etc.  Ridiculous, and I’m supposed to pay to skip a song?

Why did the app just update (June 2021) and make me have to allow bluetooth? I use this on wifi. I find the forced app updates a royal pain in the a$$. 

PLEASE ADDRESS THIS!! It is painful to listen at 1.0 speed. Within audible, playback can be adjusted by tenths (1.1x, 1.2x, 1.3x, etc.) It’s incredible how long this has been a discussion rather than a product capability. We pay so much for these great products, but we need the functionality to be AT LEAST in line with the tech world. It would be great if Sonos was a leader with new functionality as a straggler. 

i have a system that works fine on S1.  I always turn it on and get the music playing from my computer (I like working on the bigger screen). Then I switch to my iphone to control volume as I wander around.I just relocated to my summer cottage which has a separate Sonos system (but I use the same iphone) with 4 Connects.  I was greeted with a message that said I needed to update to S2 which I did.  Now my music is a mess...specifically I cannot update my library to match what I have in itunes.  I have made sure that Sonos is pointing to the folders on my computer that have my music and also the .itl and .xml files.My Connects look like the image below. i have spent countless hours trying to figure out what equiment I have (legacy or modern). No, my serial numbers do not start with numbers that could be month and year. Nothing about version. But maybe this is telling---Series ID: C100.So now I have both S1 and S2 apps on my computer. I am thinking I should not have updated to S2, EVEN T

How do I get search to start with the services I care about? I have a bunch of services integrated into my Sonos. The one that does the simplest thing I usually want--play the song--always comes last. It’s Tidal, and I’m assuming Sonos defaults to alphabetical order by service name or something. With the exception of “Sonos Radio”. By doing that, the first result returned is usually for Pandora or LiveXLive or something that won’t play the thing being searched for. It effectively means nobody but me can ever play a song and my fancy Sonos system gets unused as whoever is searching chooses to just play on the crappy phone speakers rather than bothering to figure out software. What I’d like is to have it search Tidal first. I don’t want to remove the other services because I like them and use them sometimes.What do I need to do?

Hi all -  I currently have a Sonos amp which is powering two sonance outdoor speakers.  Also have an outdoor TV and two other speakers in a location which is to far to connect to my current sonos amp.  I am curious if I am able to install a Sonos amp near the tv location allowing the tv to then play out of the two sonance speakers which are wired to the other amp.  Essentially having the TV play out of both sonos amp locations. Thanks 

In order to get around the need to set up SMB1 on my media server (I’d prefer not to rely on this because of the probability that my server will stop supporting it) I’m trying to set up a DLNA server instead, which should (I think) broadcast the availability of the media via UPnP.The problem I have is that I have configured the DLNA server (Rygel, running under linux) but I don’t know where the services are supposed to appear within the Sonos (Android-based) app! I have, under System, Media Servers, ticked both Show Media Servers and Show UPnP Servers, but where are they supposed to appear? Having never used that part of the app before, I don’t know what to look for.

Just paid £400 for my first sonos kit - MOVEStraight away built in obsolescence with the SONOS2 app and can't run it on my two fully working mobiles!Borrowed wife's mobile to activate it - painful!Found my media server SONOS whines at adding and playing 50% of tracks. Didn't waste time investigating. Switched to.Bluetooth. could cast and stream from my 10+year old Sony phone OK.  Downloaded an Internet radio player to same 10+year old Sony - loads of android apps available installed and worked - there you go.SONOS developers it can be done for older.phones you.just chose not to.Then read.all the user posts conforming their various hardware all become obsolete at differing intervals My MOVE is going straight back for refund. Never again will I purchase SONOS  Audio not overly impressive either - loud yes, but not worthy of £400 and the fear that whatever OS limitation I overcome today - it can be torn down at any time.   

Just updated the controller for Mac and evertime I try and use the search bar it just crashes. It didn't have this problem yesterday. Also my Ones seemed to have automatically unpaired themselves twice today as well but I was able to repair them back to stereo. Have both these issues been happening for anyone else?