iOS Sonos app slow

Usually slow app means a lot of network traffic on your router.

I would try a router reboot.

If still slow I would think about running Sonosnet (one sonos unit hooked to router) to get Sonos traffic off home wifi.

It was actually running Sonosnet so on its own. I have now tried to move it to my wifi but it makes no difference. App still slow at finding the speakers when starting up. 

And as I wrote in my first post it started when the last update was made so hope a new update is coming soon that will fix it. But it sounds strange if I’m the only one who has this problem??

The more recent iPhones and iPads (2019/2020) seem to open the Sonos App quickly enough for my ‘fair number’ of Sonos devices around the Home, less than 5 seconds to open from a fully closed state, in my estimation.
 

An older iPad Air is slower, but I have an old Android non-branded tablet running the 32bit version of Oreo 8.1 and that seems to open the Sonos App as quick as the latest iOS devices.
 

So just wondering if it’s the older iOS devices where this processing issue may lie? However I’m not finding the speed of opening the Sonos App a huge issue, relatively speaking, particularly in regards to some other iOS Apps, which often prove to be slower on startup. 

It’s an iPhone XS on latest iOS and latest Sonos app version. 
I don’t know if 12 seconds is slow (just timed it) but before the update it was ready less then 5 seconds after start up so it seems very slow compared. 

It could be a potential IP conflict with one or more of your speakers causing the delay. Certainly worth a refresh of the network by unplugging all your Sonos devices from power, then rebooting your router. When the router comes back up, plug the Sonos devices back in.
 

I’m a speed freak and I agree with the OP. While it’s only a few seconds (low single digit), and varies, this is an eternity to a speed freak. In this respect earlier versions were faster. Larger systems tend to require more time to start.

Have already tried this so this is not the issue. 

Having the same issue - definitely not a network issue. Speakers remain working perfectly, mostly green matrix with a bit of yellow. It’s just that the start up of the app is really slow since latest update. When it is there it works just fine, but it takes longer than before.

Hey @flyingpadrejr. Thanks for the information.

For me to assess your issue further, would you be able to provide me a diagnostic report of your Sonos system?

Following this, please reply with the confirmation number and I would be happy to take a look.

Hi Adam,

Sure, that would be #1778822798

many thanks