iOS Sonos app slow

Yes app much slower now than it used to be - Perhaps it is too complicated now - Sonos should bring out a more simplified version to allow it to be quicker

The app is hardly doing anything.  It is a remote control, and doesn’t play the audio. I have seen occasional threads on here claiming that the app has become slow throughout the seven years I have been posting here.  It is always a tiny handful of users, whereas if there were a general problem affecting all users there would be dozens or hundreds of posts.

So far, it has always turned out to be a local networking issue.

I would have to agree with @John B’s statement. The Sonos controller acts as a remote to trigger the speaker’s communication to the internet.

I have taken a look at the diagnostic and I do see communication issues. Are you primarily streaming through Airplay 2? 

If there appears to be latency in the system, the cause of the issue is most likely network related.

I would first recommend rebooting your router, modem, and Sonos players. A simple refresh of the network can be a huge help in clearing interference from the network.

I have just reset everything _ network, router completely re-registered Sonos system as if it were brand new and my MacBook Pro 2018 still takes 12 secs to open the app - about 3 months ago it was about 3 seconds and I remember thinking how good the new app update was - can’t remember which update that was though.    I think it is just one of those things and suddenly there will be an update which will make it faster again for a while ! 

However,   I think the reboot has made it better than it was though.

Actually ,  as long as the app is left open it seems much more stable on all devices, MacBook, iPhone and iPad Pro.

After leaving the Sonos in standby and not using any device for an hour - and even though the app was left open - my iPhone took a while to load it and start to play music and then when I tried to take control with the iPad it could not find the system and asked if I wanted to “fixit’ and troubleshoot ! Oh well I don’t think there is anything left to try now perhaps an Apple or Sonos update will fix it at some point.  

Thanks for the reply.

Based on the symptoms you are currently having, I am concerned that a network disturbance is cause each of these outlined problems. 

I would recommend giving us a call at your earliest convenience, so you may continue this troubleshooting with a live agent. 

OP is not wrong. There is definitely something happening with my iOS controllers as well. It has been for about three weeks. It has been very slow to start. It seems to hiccup looking for the system and once it gets it, it operates relatively normally.

I know people are just trying to help. But why is everyone so quick to blame routers, devices and all sorts of other stuff when there was just an update to the iOS controllers on 3/10/20?? Could just be a glitchy update. It wouldn’t be the first time an update had a glitch or two.
 

You’ve got poor OP doing all sorts of silly stuff: resetting this, changing channels to that, uninstalling those things, running new cable lines…. 
 

Let’s not having him and others chasing snipes when he/they/we may just need to wait for another update - THEN start chasing snipes, if it isn’t fixed. 
 

My money is on a glitchy update that will be fixed in due time. 

There isn’t anything left for me to try .  No matter what I do or what I reset to factory settings all my devices end up taking a long time to find and connect to the system. I have 1 speaker connected to my EE smart hub via Ethernet cable so I am using the ‘Sonos net’  -   perhaps if all the speakers were brand new and bought yesterday it may be better…. The only thing left to try is buying a new

router - perhaps the smart hub is not that efficient after all it is given away free.   Does anyone know a good router I could buy ?