How to leave Private Beta

Same problem - locked in private beta...diagnostic report 3516517

Regards
Hi Azur..getting late in Denmark :-)

I did what you suggested...still it wants to be updated - it says so on the top link just above Sonos favourites. Clicking the update link - give me an option to a link - that should send me an e-mail....which I don't get.

Going to bed now...but will continue tomorrow :-)

Regards
Jens.

Same problem - locked in private beta...diagnostic report 3516517

Regards
Hi Jens,

I'll send you an email with a few more things to try.  We'll get this figured out :)

Thanks,
Azur

Hi, could you please remove me from private beta ? My diagnostic number is 3509691. Thanks
Thanks.
Have a good day.

Anyone else who is having the same issue of not being able to leave the Private Beta, please submit a diagnostics report so I can find the account your Sonos system is registered to and get this corrected.  Make sure to reply to this thread with the confirmation number you recieve from the diagnostics.  

You can find instructions on submitting diagnostics on the following link:

https://sonos.custhelp.com/app/answers/detail/a_id/142

Thanks!
Same here - diag # 3521507 ; hopefully it works as I've had trouble with diagnostics before.  

Anyone else who is having the same issue of not being able to leave the Private Beta, please submit a diagnostics report so I can find the account your Sonos system is registered to and get this corrected.  Make sure to reply to this thread with the confirmation number you recieve from the diagnostics.  

You can find instructions on submitting diagnostics on the following link:

https://sonos.custhelp.com/app/answers/detail/a_id/142

Thanks!
You're good to go Bryan.

Same again. Diagnostic no. 3525731

Azur, 

I'm also in a private Beta it seems, could you help us out?
Diag. no. 3529809
S
cheers

+1, I would also like to leave private Beta. My diagnostic number is: 3534122

Thx

W.

Hi Azur. Also having the same trouble. My diagnostic number is 3534174. Many thank.

Hi, my diagnostic number is 3537014 thanks for the support!