Skip to main content
Michellemark333
Contributor I
Nov 22, 2016 6:39 PM UTC
Question

Error Code 9

Will someone please assist us with error code 9. Call demand is so great it take an eternity to get through
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    48 replies

    Show previous replies
    wojo23323
    Lyricist I
    Nov 26, 2016 10:30 PM UTC
    Same issue for me. Send me a PM please.
    Translate
    Podser
    Lyricist I
    Nov 27, 2016 9:11 AM UTC
    Hi there. I'm also getting error code 9 when running the update. I'm on an apple device and have left the beta programme. Can someone help please? Thanks
    Translate
    jgatie
    jgatie
    Nov 27, 2016 1:54 PM UTC
    You need to call support directly. They need to access your account, so for privacy reasons it can't be done via the public forum.
    Translate
    pldro
    Lyricist I
    Nov 27, 2016 7:32 PM UTC
    Hi. Same issue. Can I get a PM please?
    Translate
    Airgetlam
    Airgetlam
    Nov 28, 2016 9:45 PM UTC
    Poldro,

    As jgatie suggests, you would need to contact support directly, it can't be done through a PM. Give them a call!
    Translate
    Bruce
      EDaws
      Lyricist I
      Dec 3, 2016 1:19 PM UTC
      Will someone please assist us with error code 9. Call demand is so great it take an eternity to get through

      Can someone please DM me? I am experiencing the exact problem after leaving the Beta program.
      Translate
      monvoix
      Lyricist I
      Dec 3, 2016 8:40 PM UTC
      Having the same issue as well. Could someone PM me and help me get this worked out?
      Translate
      Jeff S
      Jeff S
      Retired Sonos Staff
      Dec 3, 2016 8:41 PM UTC
      Having the same issue as well. Could someone PM me and help me get this worked out?

      Please check your inbox for a message from me.
      Translate
      Help others find useful content by clicking the like button and selecting the best answer to your question.
      EDaws
      Lyricist I
      Dec 3, 2016 11:40 PM UTC
      Having the same issue as well. Could someone PM me and help me get this worked out?

      Please check your inbox for a message from me.

      Jeff S, Can you please send me the instructions as well? I would love to resolve this over the weekend if possible.

      Thanks
      Translate
      Jeff S
      Jeff S
      Retired Sonos Staff
      Dec 3, 2016 11:42 PM UTC
      Having the same issue as well. Could someone PM me and help me get this worked out?

      Please check your inbox for a message from me.

      Jeff S, Can you please send me the instructions as well? I would love to resolve this over the weekend if possible.

      Thanks

      HI Edaws,

      I'm sending a message now.
      Translate
      Help others find useful content by clicking the like button and selecting the best answer to your question.
      Show more replies
      Terms & ConditionsAccessibility statement