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Contributor I
March 26, 2017

Constant Updates REALLY ANNOYING

  • March 26, 2017
  • 127 replies
  • 4553 views
Who else is getting sick and tired of constant requirement to reconfig and update Sonos Controller SW. Im a LONG TIME Sonos use, love the simplicity, but the bugginess/constant need to upgrade every time I use my Sonos is ruining my experience. Yes I've maybe 10+ devices connected but still. Who's with me?
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    127 replies

    ratty
    April 5, 2019
    Sonos are speakers. No, they're Linux computers. Last time I looked, Microsoft was updating my computer once a month as well. And that's before one considers the phone apps which seem to have updates virtually every day.

    But no argument will be sufficient to convince you. Turn off Sonos updates. As I will now turn off notifications from this thread.
    Trending Lyricist I
    April 5, 2019
    Sonos are speakers. No, they're Linux computers. Last time I looked, Microsoft was updating my computer once a month as well. And that's before one considers the phone apps which seem to have updates virtually every day.

    But no argument will be sufficient to convince you. Turn off Sonos updates. As I will now turn off notifications from this thread.


    Allow me to rephrase: "Sonos function as speakers." They play music. For comparison, Microsoft's operating systems deal with tens of millions of lines of code, and must fend off constant security threats. Now I could be mistaken, but I have my doubts that there are legions of Chinese and Korean hackers holed up trying to create the next big security disaster by infiltrating my Sonos system and forcing me to listen to Jojo Siwa on 24 hour loop. There is no need for the constant updates. You can spin it however you'd like, but it doesn't change that.
    Sjoop1985
    April 5, 2019
    How wonderfully short sighted (again).

    In case you didn't know, Linux is an OS as well, and deals with many of the same complexities as Microsofts OS'. Android (monthly security updates) runs on a Linux kernel.

    Smartphones (you know, the thing that your Sonos app runs on?) and IoT devices are the new big targets for hackers. Access to your Sonos system, almost automatically means access to your network. Do you think that someone who has gained access to your network through Sonos, will stop at forcing you to listen to bad music?

    But no argument will be sufficient to convince you. Turn off Sonos updates. As I will now turn off notifications from this thread.
    Same here
    Life is what happens to you while you're busy making other plans (John Lennon) --- Living room: Arc, Sub, 2x One - Kitchen: One - Bedroom: Play 3 - Office: Beam - Bathroom: Play 1
    Trending Lyricist I
    April 5, 2019
    How wonderfully short sighted (again).

    In case you didn't know, Linux is an OS as well, and deals with many of the same complexities as Microsofts OS'. Android (monthly security updates) runs on a Linux kernel.


    I am aware that Linux is an OS, thanks, but Linux is not distributing Sonos' updates, Sonos is. If you don't know how to distinguish between an app, and the OS that it runs on, I can't help you. I've written extensively for iOS and Mac OS, so I know a thing or two about software engineering. I also know that one thing that annoys end users most is unnecessary interaction, whether it be clicks, swipes, pushes, or in this case, unnecessary updates that come too frequently.

    As I've said numerous times - the updates come too frequently. If you want updates every 30 minutes, perhaps Sonos is the magical app for you, I don't know. For the rest of the world, who would rather use the app instead of update it, fewer, more-signifiant updates would be better.
    Sjoop1985
    April 5, 2019
    You were just told that Sonos are not just dumb speakers. but computers that run Linux. And when I refer to that, you claim I don't understand the difference between an app and an OS?
    Apparently, you are unable to grasp the difference between the Sonos app and the underlying ecosystem it controls. The app is just there to control the rest, so its updates come as frequent as the ecosystem demands it. And the ecosystem is as complex as any Linux system may be and therefore warrants frequent updating.
    Life is what happens to you while you're busy making other plans (John Lennon) --- Living room: Arc, Sub, 2x One - Kitchen: One - Bedroom: Play 3 - Office: Beam - Bathroom: Play 1
    Trending Lyricist I
    April 5, 2019
    Okay, my last one here:
    You were just told that Sonos are not just dumb speakers. but computers that run Linux. And when I refer to that, you claim I don't understand the difference between an app and an OS?
    Apparently, you are unable to grasp the difference between the Sonos app and the underlying ecosystem it controls. The app is just there to control the rest, so its updates come as frequent as the ecosystem demands it. And the ecosystem is as complex as any Linux system may be and therefore warrants frequent updating.


    "Hey Bob, I heard you were looking for a great new computer. Perhaps you should consider a Sonos. It can do EVERYTHING! Well not everything, I mean, well actually all it can do is play music. Maybe you'd be better off just getting a Surface or a MacBook Pro or something." -Said no one EVER.

    Linux code has never forced my Sonos app to update. That comes from Sonos. Please don't try to tell me that Linux developers are responsible for Sonos dropping updates every month or two. We both know that's nonsense.

    No app, particularly one that controls devices that do only one thing - play recorded sounds - needs to be updated every 4-8 weeks. I have software that runs multimillion dollar lasers and it gets updated perhaps twice per year, if that. These are speakers with a computer in them, not a computer with a speaker in them. Their intended purpose is to play music - nothing more. When they start doing my taxes or writing reports for me, maybe I'll be open to more frequent updates.

    Actually, I won't.
    Lyricist I
    April 6, 2019
    The level of updates is getting beyond a joke, most of my system is simply used for the home cinema in the living room and thats fine as i obviously never need to open the app for that but it seems everytime i open the app to play something from a connected service like audible or music services (every 3 -4 weeks approx) the app tells me theres an update and prevents me from playing from any service until i update.

    During updates sound is lost on all speakers including the home cinema set up, so I cant update there and then as that would disrupt the rest of the families viewing, when all I wanted to do was on my studies play 1 was chillout.

    To be honest I often now just play direct on my phones speaker and give up on playing direct on my sonos play1.

    At the very least allow us to hold off on updates but usually its update now if you want to do anything with the app like play anything to your speakers.

    I literally today again went to demo the system to a colleague who had called round and again it wouldnt let me do anything without updating...asked by said colleague do i recommend Sonos, I paused and realised in all honesty i couldnt, not anymore.

    The sound is great but the forced updates preventing you from doing much until you update meant that for the first time ever I said no.

    In fact I told him to avoid.
    pwt
    Virtuoso
    April 6, 2019
    The sound is great but the forced updates preventing you from doing much until you update meant that for the first time ever I said no.
    Why not just set your system to update automatically, and schedule the updates for overnight?
    (Settings | System Updates | Automatic Updates).
    4 x P:5 | Sub | 4 x P:1 | 3 x Connect | 2 x Boost | Connect:Amp | 2 x One | Amp | Move | Port | Era 300
    Local Superstar
    April 7, 2019
    There has been more updates than noted above (10.0, 10.1 etc.)
    I seem to recall a 10.0.2 and 10.0.3 and probably more?
    April 7, 2019
    My first Sonos system rarely updated and rarely encountered any issues. It played music no worse than my current system, which is far more annoying.

    This, I agree, with my systems dating back to 2011. I wonder why the big increase in frequency though I suspect a significant part of this is a vicious cycle of being driven by more frequent updates.
    The only useful thing I got from all updates since 2011 is Trueplay. All else has been noise and a loss of the Dock and features in the Mac controller. Not a big nuisance because my systems are set up for a long time now to update without any glitches, and I have learnt to live with the latter mentioned losses as the price to be paid for Sonos. I go through a lot of pain to update my Mac OS every couple of months, and though I don't like it, I suppose it allows the Mac to remain risk free for the various online things I do with it like net banking, shopping and the like. I have no similar worries about Sonos to feel that frequent updates are worth the bother.
    My experience with Echo Dots is different; I have a feeling it updates even more frequently, but I never know when it is doing that, so I don't care. Does Sonos have an option to be as intervention free as that where updates are concerned? From seeing the need to input my Mac password in the Sonos controller update process, I think not.