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Contributor I
March 26, 2017

Constant Updates REALLY ANNOYING

  • March 26, 2017
  • 127 replies
  • 4553 views
Who else is getting sick and tired of constant requirement to reconfig and update Sonos Controller SW. Im a LONG TIME Sonos use, love the simplicity, but the bugginess/constant need to upgrade every time I use my Sonos is ruining my experience. Yes I've maybe 10+ devices connected but still. Who's with me?
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    127 replies

    Smilja
    April 7, 2019
    [...] My experience with Echo Dots is different; I have a feeling it updates even more frequently, but I never know when it is doing that, so I don't care. Does Sonos have an option to be as intervention free as that where updates are concerned? From seeing the need to input my Mac password in the Sonos controller update process, I think not.
    Yes, by enabling automatic firmware updates.

    https://support.sonos.com/s/article/225?language=en
    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    April 7, 2019
    Nahh, won't work where my desktop controller is concerned, like I said in the sentence immediately following the highlighted one quoted. Which, unlike many, I happen to use more often than any other. I have a desktop controller for Amazon Music as well for the auto updating Dots that does not need any intervention because it is cloud based.
    Smilja
    April 7, 2019
    Nahh, won't work where my desktop controller is concerned, like I said in the sentence immediately following the highlighted one quoted. Which, unlike many, I happen to use more often than any other. I have a desktop controller for Amazon Music as well for the auto updating Dots that does not need any intervention because it is cloud based.
    As I wrote, the automatic updates are ONLY for the firmware of the speakers.

    My Amazon Music desktop controller requires my intervention, by the way.
    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    April 7, 2019
    How does it become automatic then if I need to take actions to update the controller which otherwise won't function and neither then will the system? Unless desktop controller users are no longer part of the Sonos universe.
    My Amazon music controller is a URL to which I am permanently signed in, so I certainly don't have to make any interventions whenever it or the hardware updates, without my even knowing that it has. Now that is how I define "automatic".
    Smilja
    April 7, 2019
    [...] My Amazon music controller is a URL to which I am permanently signed in, so I certainly don't have to make any interventions whenever it or the hardware updates, without my even knowing that it has. Now that is how I define "automatic".
    Don't know on a Mac but on Windows an Update notification similar to the Sonos Desktop Controller is being displayed in the Amazon Music PC application which I have to confirm in order to start the update process.
    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    April 7, 2019
    URL behaviour should not depend on client; you must be using a desktop app. I don't see anything that the app can do that the URL can't.
    Smilja
    April 7, 2019
    URL behaviour should not depend on client; you must be using a desktop app. I don't see anything that the app can do that the URL can't.
    Yes, I do. Are you referring to the web browser version of Amazon Music?
    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    April 7, 2019
    Yes.
    Trending Lyricist I
    April 8, 2019
    One thing that's worth mentioning is that the annoyance factor climbs in proportion to the number of devices that are/can be used to control the system. In our situation, we have multiple desktops and multiple mobile devices that are in use, and we do not have the option of limiting it to one device. So, at any given time, there's more than a half dozen computers/devices all saying, "Hey, I need an update! Update me, update me, update me!!" And if I put duct tape over their mouths to quiet them, eventually they juts stop working, requiring ........an update.

    There is simply no need for Sonos to be updating their software every few weeks. They're boxes that play music - that's it. I don't care if they have refurbished, surplus Cray II supercomputers from the mid 80s in them, they still just play music. No matter how you dress it up, that's all they do. 7 years ago, My Sonos system did EXACTLY what it does now, it just did so without constantly harassing me to update it.
    Smilja
    April 8, 2019
    One thing that's worth mentioning is that the annoyance factor climbs in proportion to the number of devices that are/can be used to control the system. In our situation, we have multiple desktops and multiple mobile devices that are in use, and we do not have the option of limiting it to one device. So, at any given time, there's more than a half dozen computers/devices all saying, "Hey, I need an update! Update me, update me, update me!!" And if I put duct tape over their mouths to quiet them, eventually they juts stop working, requiring ........an update.

    There is simply no need for Sonos to be updating their software every few weeks. They're boxes that play music - that's it. I don't care if they have refurbished, surplus Cray II supercomputers from the mid 80s in them, they still just play music. No matter how you dress it up, that's all they do. 7 years ago, My Sonos system did EXACTLY what it does now, it just did so without constantly harassing me to update it.

    Buy yourself an old school HiFi system with cables and no internet connection, and that therefore can't madden you with constant firmware improvements.
    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)