Constant Updates REALLY ANNOYING

Yep, Total drivel.


Would either of you care to back that up with some facts? Anything other than "drivel?" The system forces updates every couple of weeks. That's ridiculous. If you don't see that, well, no one can help you. Perhaps you should start your own wireless music system and create software that requires daily updates, that way you could "out-update" Sonos and be king of the mountain.

As stated, best to submit a diagnostic report immediately after noticing any error(s) with your Sonos system.

That's not to say complications are a figment of your imagination, as anything great also comes with sacrifice. But if we're to look at this purely from a desired results standpoint, complaining in a forum and choosing not to follow it with an action plan to actually correct your issue is not only a waste of your time, but also everyone else's.

I have no way of knowing whether or not you've contacted support directly, so please dismiss without prejudice if you've also done that legwork to no avail. It's perfectly acceptable to voice concerns, as that's one part of what this forum offers, but more often than not those complaints are empty and those expressing them have done nothing to actually help themselves.

My hope, personally, is that you do not fall into this aforementioned segment of Sonos users.

Cheers!

Would either of you care to back that up with some facts? Anything other than "drivel?" The system forces updates every couple of weeks. That's ridiculous.
You made numerous assertions without any supporting evidence. The onus is on you. We could start with your statement that there are system updates 'every couple of weeks'.

Would either of you care to back that up with some facts? Anything other than "drivel?" The system forces updates every couple of weeks. That's ridiculous.
You made numerous assertions without any supporting evidence. The onus is on you. We could start with your assertion that there are system updates 'every couple of weeks'.

My assertions are the evidence, and they correlate with others posting the same issues. I've contacted support and they've told me the update frequency is normal, and that sometimes the connections will have to be reestablished. Therein lies the problem =>> too many updates. I'd have less frustration with the issue of connectivity, if the updates took place quarterly, but when they come in twice in a two week period - that's ridiculous.

No onus on my end.

My assertions are the evidence
Ah, right. Gotcha.

Hi folks,

We release updates to add in new features, and fixes. Many of these features are requests from customers. There's no way to add features to the system without updating it. You can, however, choose to disable updates on your system to prevent update messages. Over time, however, some functions may cease to work as music services update their security protocols, for example.

There are 2 steps to disabling updates. You can first do so within the Sonos app's settings menu, under the system updates menu. This will prevent your speakers from checking for updates periodically. The second step is to go into the settings on your controllers (all of them), and disable automatic updates in the app stores. This will prevent your controllers from checking for updates from time to time. If any controller on your system checks for updates, the system itself will acknowledge an update and prompt you to do so. If any of your speakers or controllers update, there will be limited functionality until they are all updated as the system is not designed to run on multiple versions at once.

My assertions are the evidence, and they correlate with others posting the same issues. I've contacted support and they've told me the update frequency is normal, and that sometimes the connections will have to be reestablished. Therein lies the problem =>> too many updates. I'd have less frustration with the issue of connectivity, if the updates took place quarterly, but when they come in twice in a two week period - that's ridiculous.

No onus on my end.

10.1 was released yesterday. 10.0 was released January 29. 9.3, the previous release, was November 28 of last year. That's at least two months between each, not a "couple of weeks".

So there's one piece of drivel.

Hi folks,

We release updates to add in new features, and fixes. Many of these features are requests from customers. There's no way to add features to the system without updating it. You can, however, choose to disable updates on your system to prevent update messages. Over time, however, some functions may cease to work as music services update their security protocols, for example.

There are 2 steps to disabling updates. You can first do so within the Sonos app's settings menu, under the system updates menu. This will prevent your speakers from checking for updates periodically. The second step is to go into the settings on your controllers (all of them), and disable automatic updates in the app stores. This will prevent your controllers from checking for updates from time to time. If any controller on your system checks for updates, the system itself will acknowledge an update and prompt you to do so. If any of your speakers or controllers update, there will be limited functionality until they are all updated as the system is not designed to run on multiple versions at once.

Really? There are no options on the Desktop PC or the CR200 to disable auto-updates.

Hi folks,

We release updates to add in new features, and fixes. Many of these features are requests from customers. There's no way to add features to the system without updating it. You can, however, choose to disable updates on your system to prevent update messages. Over time, however, some functions may cease to work as music services update their security protocols, for example.

There are 2 steps to disabling updates. You can first do so within the Sonos app's settings menu, under the system updates menu. This will prevent your speakers from checking for updates periodically. The second step is to go into the settings on your controllers (all of them), and disable automatic updates in the app stores. This will prevent your controllers from checking for updates from time to time. If any controller on your system checks for updates, the system itself will acknowledge an update and prompt you to do so. If any of your speakers or controllers update, there will be limited functionality until they are all updated as the system is not designed to run on multiple versions at once.

Really? There are no options on the Desktop PC or the CR200 to disable auto-updates.

The setting is system wide. You'll need to use a smartphone to access the system update settings, in the settings menu. Once set, this will stop each of the speakers on your system, the desktop controller, and also the CR200, from checking automatically for updates.

The setting is system wide. You'll need to use a smartphone to access the system update settings, in the settings menu. Once set, this will stop each of the speakers on your system, the desktop controller, and also the CR200, from checking automatically for updates.

Thanks