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Contributor I
March 26, 2017

Constant Updates REALLY ANNOYING

  • March 26, 2017
  • 127 replies
  • 4553 views
Who else is getting sick and tired of constant requirement to reconfig and update Sonos Controller SW. Im a LONG TIME Sonos use, love the simplicity, but the bugginess/constant need to upgrade every time I use my Sonos is ruining my experience. Yes I've maybe 10+ devices connected but still. Who's with me?
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    127 replies

    Stanley_4
    Grand Maestro
    March 24, 2018
    I promise not to bitch about update frequency as long as Sonos doesn't break or remove important functions that I use. Things like the dark background mode come to mind.
    Contributor I
    April 16, 2018
    Me. I'm sick of it as well. I especially dislike the fact that I'm unable to use my system while the update is pending. There is nothing so critical that it can't wait until after I'm done. Yes, it only takes a few minutes, but it's an interruption I don't need.
    Smilja
    April 16, 2018
    Me. I'm sick of it as well. I especially dislike the fact that I'm unable to use my system while the update is pending. There is nothing so critical that it can't wait until after I'm done. Yes, it only takes a few minutes, but it's an interruption I don't need.
    Then you mustn't update the Sonos App first, because in that case the system insists on being updated as well.
    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    joe-sononos-567890
    Trending Lyricist I
    April 16, 2018
    I m sick of it too. The updates are way too frequent; we are essentially production-testing their future capabilities because most of these updates don't add functionality for my current usage and I have no interest in the focus towards streaming and voice control where sonos seems to be heading. I just want to use the system as I intended when I purchased.

    And I also don't appreciate having to filter out the "thousand-reply club" (people like ratty and Airgetlam) trying to convince users like me who are agitated with the stability of the platform that we are imagining things by implication. I don't care if your system is stable, good for you, but sonos-support is not a hobby of mine so I don't have the time and focus you do, I just want the thing to work reliably without visiting support forums, and it hasn't for some time now.
    Smilja
    April 16, 2018
    [...] And I also don't appreciate having to filter out the "thousand-reply club" (people like ratty and Airgetlam) trying to convince users like me who are agitated with the stability of the platform that we are imagining things by implication. I don't care if your system is stable, good for you, but sonos-support is not a hobby of mine so I don't have the time and focus you do, I just want the thing to work reliably without visiting support forums, and it hasn't for some time now.
    As an problem-solving approach, restart you router followed by the Sonos units. In case you have any Wifi extenders, disconnect those during the procedure.
    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    ratty
    April 16, 2018
    I just want the thing to work reliably without visiting support forums, and it hasn't for some time now.
    Submit a diagnostic and call Sonos Support then. That's what they're there for.
    Contributor I
    May 25, 2018
    I'm starting to get annoyed by the constant updates. I've got about 5 controller devices including my phone, tablet, laptop etc... Sonos needs to make the updates more transparent eg like how the most popular web browser does them.
    Trending Lyricist I
    April 5, 2019
    Who else is getting sick and tired of constant requirement to reconfig and update Sonos Controller SW. Im a LONG TIME Sonos use, love the simplicity, but the bugginess/constant need to upgrade every time I use my Sonos is ruining my experience. Yes I've maybe 10+ devices connected but still. Who's with me?

    I'd give a million thumbs up to the original post, if I could. I"ve posted my own thread about how annoying the constant updates are. My guess is the programmers for Sonos are 20-somethings that have no idea how to orchestrate a software platform for long-term use. It's just "well, we found a tiny bug that will affect 1 out 300 million users, so let's force an update to bring everyone up to speed. I'd bet the underlying code is buggy and patchy and that's why it needs constant attention. Stable, professionally-created software does not need to be updated every other week, and it certainly doesn't create the headaches that EVERY update causes in the Sonos environment. There's nothing more wonderful than having to run around the office, reconnecting all of the speakers that seemingly disappear after every update. And no, I don't feel like restarting routers, resetting speakers, and assigning new IP addresses ever time Sonos decides I need to have the controller updated to include Swahili.

    Please - LISTEN TO YOUR USERS - and just reduce the frequency of your updates. I'm about ready to sell off all of the equipment and start over with another company. Sonos is killing itself with this nonsense.
    pwt
    Virtuoso
    April 5, 2019
    My guess is the programmers for Sonos are 20-somethings that have no idea how to orchestrate a software platform for long-term use. It's just "well, we found a tiny bug that will affect 1 out 300 million users, so let's force an update to bring everyone up to speed. I'd bet the underlying code is buggy and patchy and that's why it needs constant attention. Stable, professionally-created software does not need to be updated every other week, and it certainly doesn't create the headaches that EVERY update causes in the Sonos environment. There's nothing more wonderful than having to run around the office, reconnecting all of the speakers that seemingly disappear after every update. And no, I don't feel like restarting routers, resetting speakers, and assigning new IP addresses ever time Sonos decides I need to have the controller updated to include Swahili.
    Drivel.
    4 x P:5 | Sub | 4 x P:1 | 3 x Connect | 2 x Boost | Connect:Amp | 2 x One | Amp | Move | Port | Era 300
    Renowned Enthusiast II
    April 5, 2019
    My guess is the programmers for Sonos are 20-somethings that have no idea how to orchestrate a software platform for long-term use. It's just "well, we found a tiny bug that will affect 1 out 300 million users, so let's force an update to bring everyone up to speed................
    Drivel.


    Yep, Total drivel.

    Andrew S.