Skip to main content
Contributor I
May 26, 2024
Question

Can I use an older version of Sonos App

  • May 26, 2024
  • 23 replies
  • 4870 views

This new app is a complete disaster. Sonos had become part of my music experience; I’ve been using it for almost 10 years, and I’ve figured ways to move between music services, manage playlists, explore artists, queue up songs. This new update has removed at least 10 feature that I’ve noticed in the last week, and I imagine it will take forever to fix.

 

Can I go back to the old app? I feel silly threatening to stop using Sonos, but this will seriously put me in Bluetooth mode, which is the first step.

 

I mean it’s so bad. Why was this a good idea?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

23 replies

dmclaryAuthor
Contributor I
May 26, 2024

Here are a few features that come immediately to mind:

  • Queue “up next” song - seriously, how could this be missed? Every member of my family has asked about this.
  • Manage play queue
  • Save song/artist to Tidal/Spotify
  • Add to Tidal playlist/add to Spotify playlist
  • Browse artist
  • Go to album
  • Song info
  • Search playlists/albums specifically - only the general search is there
Renowned Enthusiast I
May 26, 2024

On android you can revert to the old app. Search for thread with title revert app.

Keep it simple
Contributor I
May 27, 2024

I tried to use restore my ios from a backup. Unfortunately, it installed the new version again.

Sonis the new app is bs. Let us download the old one again!

Renowned Enthusiast I
May 27, 2024

I tried to use restore my ios from a backup. Unfortunately, it installed the new version again.

Sonis the new app is bs. Let us download the old one again!

You have to disable Update in the app store AND App itself 

Keep it simple
Contributor I
May 27, 2024

Yeah - unfortunately too late. Now I am screwed and MUST install all updates.

 

the volumesliders are so laggy and equalizer hidden. I get screens with no information and need more clicks for everyrhing. Especially back to homescreen is a pain, as I need two hands to get to the top left corner. As swiping isn‘t implemented properly.

 

I could cry. Spending almost 2,5k on a now s***** setup.

 

Moderator Note: Modified in accordance with the Community Code of Conduct.

Contributor I
May 29, 2024

A word of warning to anybody thinking of switching Broadband, the new Sonos App will not allow you just to update your new wireless network settings.

The only way you can update to your new network is to hard reset ALL your Sonos components and to rebuild your system from scratch.

The new app is definitely a step backwards for me and I am now considering getting rid of Sonos completely.

Lyricist I
May 29, 2024

Godawful update to Sonos iOS app. UI is worse - where did all the features go? 

UX is not intuitive. App is laggy, lots of blank screens. Search is broken, can’t find songs, playlists that are in my services, seems to want to force me to choose a service first. Shuts down my move speakers after 15 minutes of active playtime, causing me to have to repower them manually. Stops playing music for no reason what so ever.

 

Do you do product planning of any sort such that you asked your own user community if they wanted this complete redesign of the app?

Do you do user testing? Do you dog food your own app?

I’d pay you to get the old version back. Literally, I’d buy a subscription to be able to not use your new app version.

Very disappointed.

Prominent Collaborator I
May 29, 2024

You can use an older app if you have not updated.  If you updated on iOS, you are stuck with no roll back.  There’s an App called SonosPhone / SonosPad that works fairly well.  However, the older apps have lost the ability to make settings changes, so it’s ideal to have the older app or SonoPhone for playback and the new app for settings changes if you require them.  SNAFU.

Enthusiast I
May 31, 2024

This app feels like a pre-alpha in usability and takes away (meaningful access ) to features that have been enjoyed by the community for years. What’s the point of bringing a new app that has no way of competing with the old app within a reasonable timeframe?

Moderator Note: Modified in accordance with the Community Code of Conduct.

Lyricist I
June 1, 2024

I agree completely that this new update is a train wreck. It makes me so frustrated and upset. I've also lost my ability to connect to my music library on an external hard drive. Lost all of my playlists. I'm angry every time I open the app. This is a major failure of leadership in the company.