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Contributor I
May 26, 2024
Question

Can I use an older version of Sonos App

  • May 26, 2024
  • 23 replies
  • 4870 views

This new app is a complete disaster. Sonos had become part of my music experience; I’ve been using it for almost 10 years, and I’ve figured ways to move between music services, manage playlists, explore artists, queue up songs. This new update has removed at least 10 feature that I’ve noticed in the last week, and I imagine it will take forever to fix.

 

Can I go back to the old app? I feel silly threatening to stop using Sonos, but this will seriously put me in Bluetooth mode, which is the first step.

 

I mean it’s so bad. Why was this a good idea?

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23 replies

Lyricist I
June 1, 2024

On android you can revert to the old app. Search for thread with title revert app

Is this by using APK mirror? Seems sketchy to me?

Renowned Enthusiast I
June 2, 2024

On android you can revert to the old app. Search for thread with title revert app

Is this by using APK mirror? Seems sketchy to me?

Worked for me but at your own risk

Keep it simple
Chromatic Producer I
June 6, 2024

Yes, you can in iOS. But, you need the signed *.ipa file, that is used for deployment.   So if you have one saved there are ways to install it.

Sonos could have easily remedied this DUMPSTER FIRE they created by publishing or making available the earlier release IPA file so we could roll it back.   But someone there doesn’t think that’s doable, in the mean time we’re all still wondering WTF they are doing.    LOL

Paulsam
Contributor I
June 7, 2024

Here we go again! 😩

Sonos has always had glitches with every one of their updates! Terrible for them to push this out on us users , then wait for us to find whats wrong or not working correctly. Now I no longer have a working S1 controller on my Windows PC,….  WTF! 

Chromatic Producer I
June 7, 2024

My larger concern is what appears to be a lack of public response from Sonos, that I have seen.  They have a “mea culpa” from the CEO, which is appropriate and a couple of app updates -- but there are no options to roll back the release (something for advanced users and it should be stated as such “at your own risk”).   So it’s been weeks of this.

I’m more puzzled that the app itself has changed “TuneIn” to commercial service, whereas in the older app it refers to streaming URLs we use (and I have many)  -- so that does not translate at all to the new app.  Further, the app cannot access the local music library, which is confounding.

I’ve worked in and around DEV shops before and honestly, I’d love to see a “road map” they developed toward this new app -- it seems to me there had to be issues, possibly political and not the fault of the programmers, that resulted in this DUMPSTER FIRE.   If I were the CEO, whomever was responsible for this would be fired.  Okay, sorry for the rant,

Lyricist I
June 25, 2024

post new app install I lost all

my speakers. So I created them

form scratch. I went away for 4 days and now, tho I can see all the speakers, it drops off and then out (despite showing as “playing” in the app”) entirely. I don’t understand. Why was this app Update rolled out? My entire system is mostly worthless now, thousands of dollars. What am I supposed to do? I can’t submit a diagnostic and the hold time

for support is 90+ minutes. It’s  outrageous. Can I short the stock to get my money back. They

likely be bankrupt soon enough at this rate. 

Lyricist I
July 12, 2024

Isn’t there some kind of legal assessment we as customers can get? I mean we have spent all this money to have a good system in our homes and now all of the sudden we have to suffer because someone screwed this system up so badly that now we are struggling with this piece of crap.

Lyricist I
July 22, 2024

Absolutely concur with all the frustrations listed. Looking for a solution, but not finding one… Seems to be no response from the company. Worst update ever! 

Prodigy III
July 22, 2024

Absolutely concur with all the frustrations listed. Looking for a solution, but not finding one… Seems to be no response from the company. Worst update ever! 

I’ve seen responses from Sonos. Where have you been looking? 

There’s quite a substantial app update rolling out today, it appears.

Lyricist I
July 22, 2024

Thank you Rhonny, i’ll keep an eye out for the app update.