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Contributor I
May 19, 2020
Answered

Add new components to old S1 system after S2 launch.

  • May 19, 2020
  • 73 replies
  • 6241 views

Once S2 is released, will I still be able to buy new speakers and add them to a legacy system?

 

I know that every time I add a new speaker to my existing system, it forces me to update every controller and speaker to the latest version before bringing the new speaker online.  (That’s how I lost the ability to use old controllers, even though we don’t use any features that weren’t there 10 years ago.)

It would cost thousands to replace my legacy speakers (that are still working well), and our most common usage case is “party mode” with everything linked together and in sync, so a split system is not appealing.

We’ve been working our way through the facility, buying another speaker every six months.  Do I have to hurry up and buy the rest of the rooms before June? 

 

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Best answer by Corry P

Hi Folks

I realise this is an old topic, but it is a popular one, plus there’s been a lot of confusion on this thread so I’ll try to clear some things up for you all.

Once S2 is released, will I still be able to buy new speakers and add them to a legacy system?

Yes, as long as they are not S2 only devices (Five, Sub gen 3, Arc).

We’ve been working our way through the facility, buying another speaker every six months.  Do I have to hurry up and buy the rest of the rooms before June?

No. There’s no hurry. In fact, there’s no need - your system will continue to work on S1 for the foreseeable future, and as you can add new devices, you’re not locked-in either.

 

Devices that are S1 Compatible only will only work on S1 (it’s in the label). Newly designed devices (currently Arc, Five, Sub gen 3) will only work on S2. See our Sonos S2 Compatibility page for the full lists of devices. All other devices will work on either S1 or S2, and can be moved at will between them, but will need a factory reset prior to being added to either S1 or S2 (the light should be flashing green).


To be clear, if you buy a S1/S2 compatible device (like a Sonos Amp, for example) you can add it to a S1 or S2 system. Devices that already have S2 firmware installed from the factory can be added to an S1 system only if there are existing devices on S1 already. If you do not have existing devices on S1, a product loaded with S2 cannot create a S1 system.


When adding a product to either S1 or S2, the system will update it. It will only update to the most recent version available, so if your system is not up to date, the entire system will be updated. If you are avoiding updates as your controller OS is out-of-date, you will need to update your controller(s) to continue using your Sonos equipment (if you allow the update), or at least to add more units.


S1 and S2 OS requirements for your controllers are the same, and will likely remain that way, though I cannot guarantee this will remain the case going forward - the changes in our OS requirements are often due to the requirements of our music/voice service partners. In addition, it is inefficient to test software on out-of-date OSes that should no longer be in use due to security concerns. Our current controller OS requirements can be found on our Sonos App Requirements help page. Please also check our Unsupported OS Versions page for partially supported OS version that allow you to select and play music to rooms, but not configure your Sonos system.


An S1 system will not update itself to S2 without you (or someone on your network) installing the S2 app. If you want your system to be in one piece (all rooms available on one app) and you have both S1 only devices and those willing to run on S2, don’t install the S2 app. If you’re willing to have a split system, with some rooms on S1 and some on S2, the upgrade should be done from the S1 app - Settings » System » System Tools » System Compatibility Check. After this, your S1 products will be reset and you will need to setup a new system on S1 consisting only of your S1 only devices. This is so your S1 and S2 units do not consider themselves as parts of the same system.

 

With all that said, I think you will find that S2 is quite good, and continues to get better with every release.

I hope this clears things up for you all. If you have any questions, please don’t hesitate to ask.

73 replies

arcadelt
Enthusiast I
May 25, 2020

My understanding is similar to @John B that the two systems will be different and that if you have chosen to stay entirely in the S1 ecosystem that your components will only ever upgrade to the highest version of that ecosystem, irrespective of whether they are "modern” or "legacy" products. I guess the bigger question is where would you be sourcing these new components from, because after May 2020 any new products will only be S2 compatible? If you are talking about new old stock (NOS), then that will eventually run out. If you meant secondhand equipment when you said “new”, then you will need to be very careful to ask the seller if they moved those components that are today defined as “modern” (for example One, Play:5 Gen 2, PlayBar) from S1 to S2. Of course, you’ll have no problems with “legacy” components (for example the Play:5 Gen 1, and early Connect and Connect: Amp)

Prodigy III
May 25, 2020

I have been understanding of the need to create an S2 but will be far less so if newly manufactured products of the current range cannot connect to an S1 system. I do realise that in due course Sonos will replace all of the current range and then it will be the second hand market only. I do have an expectation that the devices like the One and SL would have a good few years manufacturing  left but maybe I am being foolish.

 

Local Superstar
May 25, 2020

My assumption is that devices that are both S1 and S2 compatible will be able to move between systems (possibly with a factory reset) at will.  Is that right or is there anything suggesting it will not be the case?

arcadelt
Enthusiast I
May 25, 2020

My assumption is that devices that are both S1 and S2 compatible will be able to move between systems (possibly with a factory reset) at will.  Is that right or is there anything suggesting it will not be the case?

Sonos has never offered the ability to retrograde the OS on a device, and I would be surprised if they do under this new ecosystem construct. I don’t know that they won’t, but I’d be very surprised if a component that was upgraded to S2 would ever be able to go back into service as part of an S1 system.

Local Superstar
May 25, 2020

Yes I'm aware of that but they've never had a scenario where they maintained two sets of software before - with some devices that can operate on either.

Maybe @Ryan A can confirm?

Smilja
May 25, 2020

Moving between S1 & S2 at will would proof itself a nightmare for Sonos Support (people getting confused on which fork which device is currently running on, getting stuck during the up-/downgrade process and so on). Most likely a game Sonos isn’t going to play.

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
Local Superstar
May 25, 2020

Technically going from S1 to S2 is not an upgrade I would suggest - it'sa total change.  So the other way is similar.

Or are people saying that if I choose to keep my Play 5 Gen 2 in an S1 setup, separate to a split S2 setup that I can't move it to the S2 one in the future - or that S1 to S2 is an upgrade and the other way around isn't - even though it's completely different software?

I understand the comments about support but think that's easy for Sonos to ask a customer and would also be included in any diagnostic information anyway.

I think support is not always at the fore of Sonos thinking anyway - especially with regard to having different components and specs for identically names products and even product names themselves..?

May 25, 2020

Technically going from S1 to S2 is not an upgrade I would suggest - it'sa total change.  So the other way is similar.

Or are people saying that if I choose to keep my Play 5 Gen 2 in an S1 setup, separate to a split S2 setup that I can't move it to the S2 one in the future - or that S1 to S2 is an upgrade and the other way around isn't - even though it's completely different software?

That may be what some people are saying, but we are all just guessing.  I share your view (if I understand you correctly) that you can't think of upgrades or downgrades in the context of moving between S1 and S2. 

My hope and best guess is that it will be possible to factory reset speakers that are compatible with both S1 and S2, and add them to whichever system you want them in. They will always have to be added to the latest version of the S1 or S2 software. 

Maybe that is just wishful thinking.....

Local Superstar
May 25, 2020

That may be what some people are saying, but we are all just guessing.  I share your view (if I understand you correctly) that you can't think of upgrades or downgrades in the context of moving between S1 and S2. 

Yes, you understand me correctly (reading it back isn’t clear as I intended..

My hope and best guess is that it will be possible to factory reset speakers that are compatible with both S1 and S2, and add them to whichever system you want them in. They will always have to be added to the latest version of the S1 or S2 software.

My hope too.  I don’t see the issue in resetting and then adding to a ‘new’ system.  If it’s compatible with the System (S1 or S2) it will install the software required for it to run.

 

Contributor I
May 27, 2020


Sonos checked back with me to confirm that my support ticket was resolved, so I circled back and got the results attached, which describe a world in which S1 to S2 is separate from the required version upgrades within each system when components are added.
This indicates that there was a misunderstanding on the initial call (perhaps I didn't explain well), or that knowledge of the expected behavior is not yet evenly distributed.  


---- my email to Sonos support:
This topic (adding new components to an old system after the release of S2, without upgrading to S2) has turned into a hot topic on your discussion board…

In my mind, there are/will be three types of components: 
Legacy S1 only (Zone Players, CR200, Bridge, Connect (Gen 1), Connect:Amp (Gen 1), Play:5 (Gen 1))
Current S1/S2 (like Play:5 (Gen 2), Connect (Gen 2), One (Gen 2), One SL, Move)
Future S2 only (like Arc, Five)

I believe I understand the options of keeping an existing system on S1, splitting a system between S1/S2, or upgrading the entire system to S2.

Please confirm my understanding of the following from the phone call:
My experience has been that the “add component” process always includes an upgrade to most current.
After the release of S2, it will no longer be possible to add a newly purchased current S1/S2 component to an S1-only system.

<snip pleasantries and personal info>

 

 

----- Sonos support reply:
<snip pleasantries>

For the system, the legacy and current units that you try to add to the S1 system, they will update to the latest version for that system.

However, the future units or the units that already were updating using the S2 system, they can only work using the system S2 because they will be already in a version higher than the S1 system can support.

<snip personal info>