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wifi

  • June 1, 2024
  • 4 replies
  • 109 views

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Why is there no network to connect to in Sonos app?! I’ve done everything to get my system back up and running. I’ve followed all the Sonos help topics and it’s garbage! Please help

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4 replies

UKMedia
  • 5132 replies
  • June 1, 2024

We can’t help much if you don’t tell us what Sonos devices you have (Update your profile would be best) and what wifi setup you have.


Stanley_4
  • Lead Maestro
  • 12314 replies
  • June 1, 2024

The network settings are missing in the current app.

Go back and use the old SSID and password in your router and Sonos should find it.


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  • Author
  • Contributor I
  • 1 reply
  • June 3, 2024

Unfortunately that router is toast. So I guess I’m screwed until they fix the app. Thanks for your help


Stanley_4
  • Lead Maestro
  • 12314 replies
  • June 3, 2024

You didn’t write down the old SSID and password anywhere?

If you can find a copy of it anywhere it is very easy to change the one in the new router to the old SSID/password.