Same issue here.  About 30 minutes ago it broke.

Same here.

Same here. Has to be an issue between sonos and Amazon. 

Just happened to me. If you Google the issue it goes back years

Likely a different issue.  That’s a pretty generic error message.

Sonos, do we just wait and hope Amazon fixes this??

Same problem on my end. Other steaming services working ok, but getting the same error message. Hopefully fixed soon. 

Hi folks, Thank you for reaching out, and welcome to the community. Amazon Music currently experiencing a service outage for playback failure. We are working with our team to have this issue be fixed as soon as possible. You can check on the status of the outage from our website status.sonos.com for updates once it has been fixed.

Please, feel free to let us know if you require any further information.

The Sonos community is always here to help. 

Hi folks, Amazon Music’s service outage for playback failure is already fixed and resolved. for future reference, you may also go to our website status.sonos.com to check for any ongoing outage. If you have any questions or run into any other issues, please do not hesitate to contact us. We are always happy to assist you.

The Sonos community is always here to help.