Are there any plans to ever fix this issue with Mytuner or Tunedin radio.
Alternatively can you not add this to the Sonos Radio.
This is very poor customer services that this has not been fixed.
Regards,
Answered
When are you going to fix Mytuner and Tunein app or provide an alternative
Best answer by controlav
You are in the UK, you are not allowed to stream foreign radio stations, following a lawsuit.
I am in the USA and have no trouble with this station, on the iPad or my own app.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
+24You might need to describe what “this issue” is?
+17Hi
As
If you’re having issues with playback or missing content, then I’d recommend reauthorizing the service (or removing and re-adding if you can’t) by opening the Sonos App and going to Account → Content Services → myTuner Radio/TuneIn → Connected Accounts → Reauthorize Account.
If you can’t reauthorize, then select Remove Service instead, adding it back to your system after.
I hope this information helps!
Hi Jamie,
Thank you for your reply, I have tried your recommendations and it’s still not working
It does appear to be certain stations that won’t play.
Example below, you press the play button but it won’t play.
Are there any logs I can gather and send you?
Kind Regards,
+24You are in the UK, you are not allowed to stream foreign radio stations, following a lawsuit.
I am in the USA and have no trouble with this station, on the iPad or my own app.
Sorry, but that answer is simply wrong. It is true that some operators of aggregator software have been stopped from including overseas stations (TuneIn, for example) because they were selling advertising off the back of the streams they were including. However, it is not true to say that we in the UK are not allowed fo stream overseas stations.
Several aggregator apps continue to work. Specifically, MyTunerRadio has apps for ios and android, and these continue to operate allowing access to most overseas stations from the UK. So I do not understand why the version of the app for Sonos does not. Yes, of course I can AirPlay the stream from that app to my Sonos system, but that’s hardly the point, is it?
All Sonos does is point to a server operated by myTuner. If there is content not playing on the Sonos connection, the issue is on myTuner’s server, and not Sonos.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.