Answered

Unexpected error when updating software.

  • 26 June 2023
  • 2 replies
  • 39 views
R

Hi,

I cannot update past 15.4 on my Mac OS. I get an unexpected error after I enter my admin password. This occurs on both Mac Mini Pro M2 chip and Macbook Pro M1 pro chip, with both running latest OS updates.

thanks,

Paul. 

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Best answer by Airgetlam 26 June 2023, 03:43

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2 replies

Airgetlam

I’d go ahead and delete the app on both Macs, then install fresh copies from Sonos.com. Be sure to connect to existing system when provided the prompt.

Bruce
R

Thanks, that worked. 

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