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Newbie on Sonos, so apologies if this is a basic question.

Sonos Era 100 is set up with my son’s Spotify account as the primary account.  It’s authorised and shows no connection issues.

When using Sonos (not Alexa) voice commands to ask for a track contained in one of his playlists, it seems to constantly play completely different tracks.  When asking it to play a named Spotify playlist, it doesn’t respond.

Is there a specific phrase that has to be used for Spotify content?

Thanks

@gwwishart 

Ensure you have done the following:

Settings - General Settings - Voice Assistants - Sonos Voice Control - Default Service

and select Spotify as the default service so that anything you ask for with “Hey Sonos, play pname of track or artist]” will play from your Spotify account.


Thanks, but still not working.  It shows my son’s Spotify account as the default service, but when asking it to play one of my son’s named playlists e.g. “hey Sonos, play chill playlist”, it responds “Playing chill mix on Spotify”, and plays something completely different.  Skipping through tracks, my son confirms none of them are in his playlist “chill”.

Anything else I can check?  It seems to work reliably only when streaming from mobiles.

Thanks.


Try “Hey Sonos, play my chill playlist on Spotify”.

But you will likely have more success if the playlist is not given such a generic name.


Thanks Mr T.  The logic in the Sonos app seems pretty random, so will just use it as a speaker for mobiles.  If there’s a specific Spotify account associated with it, I’d expect it to use that account’s playlists by default.


As stated by Mr. T, I believe the key word is adding “my” to your request.  Or perhaps, “Hey Sonos play Your Name’s Chill Mix Playlist on Spotify.”

 

I just pulled up Spotify, and there are quite a few playlists titled as “Chill Mix”.  


Already tried this thanks wds0001.  Closest I could get, was a song being played that was in my son’s Spotify account, but wasn’t in his chill playlist.


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