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tunein only telling "this is tunein"

  • February 17, 2024
  • 10 replies
  • 839 views

hello everybody,

 

when I try to start a podcast with TuneIn, the system only play a phrase telling “this is TuneIn”, then nothing is reproduced. Last saturday everything worked properly.

This issue is with both services TuneIn and TuneIn new.

What’s wrong with my system?

thank you in advance

Best answer by StuartH

Podcasts now seem to be working again…. TuneIn have got back to me and said it’s a known issue that their developers are working on; apparently it’ll be fixed in a future release….  I hope they don’t mean the TuneIn app, I did make it clear it was only an issue via the Sonos app! 

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10 replies

Airgetlam
  • February 17, 2024

There’s another thread about this. As a guess, the issue is on TuneIn’s servers, since that data never exists on a Sonos server. You may want to contact TuneIn directly. 


  • Author
  • Contributor I
  • February 17, 2024

Thank you for reply. It’s quite strange because by internet browser the content is reproduced correctly.


Airgetlam
  • February 17, 2024

As far as I am aware (my contacts within TuneIn have been gone for years, now), TuneIn uses a different server connection to feed Sonos than they do for their own app, and the web. 


  • Author
  • Contributor I
  • February 17, 2024

I wrote to TuneIn assistance, waiting for their response


  • Lyricist II
  • February 18, 2024

Same issue here. I reported it to Sonos but got nowhere; they put it down to me having a free account despite it working okay in the TuneIn app and working fine via Sonos until recently. 


Airgetlam
  • February 18, 2024

Sonos wouldn’t be able to fix an issue on TuneIn’s servers, you’d need to lean on TuneIn. 


  • Lyricist II
  • February 18, 2024

I’ve done that as well! 


  • Contributor I
  • February 18, 2024

 Same issue. Although for a while I got an ad as well. Please post answer from Tunein if it resolves problem


  • Lyricist II
  • Answer
  • February 22, 2024

Podcasts now seem to be working again…. TuneIn have got back to me and said it’s a known issue that their developers are working on; apparently it’ll be fixed in a future release….  I hope they don’t mean the TuneIn app, I did make it clear it was only an issue via the Sonos app! 


Airgetlam
  • February 22, 2024

I would assume it’s the software on TuneIn’s servers…or wherever TuneIn points to to get the data. To my knowledge, none of this ever lives on a Sonos server, so it wouldn’t require an update to Sonos’ software/firmware.