Answered

Trouble connect Spotify to Sonos Beam

  • 25 February 2023
  • 1 reply
  • 268 views

Hi!

I'm having issues playing my Spotify through Sonos Beam. Has been working with no issue for a couple of weeks and today nothing. Tried uninstalling everything from my phone and reinstalling. 
Any suggestions?

Thanks,

Terri

icon

Best answer by Corry P 27 February 2023, 11:47

View original

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Userlevel 7
Badge +18

Hi @tsmith1342 

Welcome to the Sonos Community!

Uninstalling the Sonos app will have no effect as it is merely a remote control for your Sonos system - it is the speakers themselves that connect to the music services.

Instead, I recommend you remove the Spotify service from your Sonos system and add it back again. Settings » Services & Voice » Spotify » Remove Account » Remove.

If this doesn’t work, I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.