I am on ios and the app tells me to reauthorise my apple account, when taken to the log in page i enter my details and sign in, but then it opens the screen that says i need to reautherise again…
There is also no call centre for sonos in my country…
the app wont connect to apple music
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
+19Hi
Welcome to the Sonos Community!
Sorry to hear of this issue you are having with Apple Music not reauthorizing on your system.
Instead, please try removing it entirely, then add it back on again:
Remove a music service account from Sonos
If this does not work either, please try rebooting the device running the Sonos app, or try using another device, if that is an option for you.
I hope this helps.
"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.