I have s2 system with both Sonos and Symfonisk speakers. I have the IKEA Trådfri gateway and the Ikea Symfonisk volume remote control gen 2. The remote control works great for playing, volume etc but I can no longer get scenes to work. Before it worked as advertised i.e. creating a scene in the IKEA app for a Sonos/Symfonisk speaker and when hitting “add music” I could choose whatever is in my “my Sonos” section of my Sonos app, but now I get the error message that “my Sonos is empty” which is not the case. Old scenes I created before this bug arose still works despite getting a red error in the ikea app. Does anyone have this issue or know how to solve it? I am on iOS 17.2.1 and Sonos and IKEA are updated to latest versions.
Answered
Symfonisk remote/volume control gen 2, scenes not working
Best answer by Corry P
Hi
Thanks for your post!
I recommend that you contact your local IKEA support: https://www.ikea.com/se/sv/customer-service/contact-us/
You may yet, however, receive help from the community at large.
I hope this helps.
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+19Hi
Thanks for your post!
I recommend that you contact your local IKEA support: https://www.ikea.com/se/sv/customer-service/contact-us/
You may yet, however, receive help from the community at large.
I hope this helps.
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