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surround speakers and sub removed from system

  • December 24, 2024
  • 4 replies
  • 98 views

Why are my sorround speakers and sub not showing in my system. No changes made to network or settings. If I haven’t made any changes, what have Sonos done? Any updates?

Best answer by Stanley_4

Usual temporary fix:

Power down ALL Sonos. - Reboot router. - Power up Sonos.

Permanent fix, almost always:

Go to your router’s DHCP settings page, set static/reserved IP addresses for ALL Sonos.

Then do the temp fix steps one last time.

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4 replies

106rallye
Forum|alt.badge.img+18
  • December 24, 2024

Temporary router glitch? Have you tried restarting router, soundbar and speakers?


  • Author
  • Contributor I
  • December 25, 2024

Every product reset multiple times, network restarted and all reconfigured in app.

Problem solved :-) - and a merry Christmas. 


106rallye
Forum|alt.badge.img+18
  • December 25, 2024

If this happens again - a reset would not do anything a reboot would not fix too.


Stanley_4
  • Lead Maestro
  • Answer
  • December 26, 2024

Usual temporary fix:

Power down ALL Sonos. - Reboot router. - Power up Sonos.

Permanent fix, almost always:

Go to your router’s DHCP settings page, set static/reserved IP addresses for ALL Sonos.

Then do the temp fix steps one last time.