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Streamed music pauses and skips

  • December 6, 2023
  • 1 reply
  • 65 views

We recently moved but took our existing wireless network with us - no changes to wireless configuration. Since move Sonos music pauses frequently for 5-10 seconds and sometimes skips.  It happens from multiple iPhones. Ping testing is normal for latency with minimal timeouts.  Wireless speed is over 1400 Mbps to the gateway.  

No other signs of interference or latency.

System is one playbar with sub grouped, and two Play:3 units.  Pause happens on all of them regardless of playing mode.  

Any thoughts out there?  

Best answer by Airgetlam

Try powering down all of the Sonos devices, then reboot your router. Give the router a couple of minutes to sort itself out, then plug back in the Sonos devices. 

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1 reply

Airgetlam
  • Answer
  • December 6, 2023

Try powering down all of the Sonos devices, then reboot your router. Give the router a couple of minutes to sort itself out, then plug back in the Sonos devices.