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For more than one and a half year, Sonos users have been waiting for a solution to the annoying issue that it isn’t possible to play albums (eg. from symphonies): When a movement (or song) has finished, it doesn’t continue to the next one.

 

This is what ​@Jamie A from the Sonos staff wrote three months ago on a one and a half your old issue:

I’ve contacted our team and raised this with them, after testing on my end and asking my colleague to try as well, we also weren’t able to play albums using IDAGIO. This has been raised as an issue as this is not expected and I’ve tagged this thread with the relevant bug report.

We don’t have an ETA to share on when this will be resolved, but the team is aware and working on a resolution. I was informed that this should only occur on the mobile version of the app, you should still be able to queue using the desktop version of the Sonos app. Another workaround would be to make a playlist of the album in the desktop app, which I understand is not ideal but it’s a solution that lets you play using a mobile controller until this issue is resolved.

If I hear any more information or updates regarding this I’ll reply in this thread. Thank you for your patience and I hope this information helps.

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Thanks for this explanation but users are still without a solution!

 

Hi ​@Hartig 

Thanks for your post!

The support ticket for being unable to play Albums from Idagio is still open, meaning it has not yet been resolved. We do not have any more information to share at this time.

 


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