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Still no gapless playback for Dolby Atmos

MoPac
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  • MoPac
  • Headliner II
  • 1104 replies

 I’ve been away from this community for a while due to the slow Sonos updates.  After some time you just give up and hope down the road something is done to address the issues you care about.

 I am once again going to state the most important issue I would like to see addressed.  Please fix the not so perfect gapless playback when playing ATMOS music that requires a seamless transition when changing tracks.  A clicking noise or very short silent portion is unacceptable.

 The best test of this is any Atmos version of Stravinsky: The Rite of Spring.  The transition between track 2 & 3 is obvious.

Did you find what you were looking for?

3 replies

Corry P
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  • Corry P
  • Sonos Staff
  • 8646 replies
  • March 31, 2025

Hi ​@MoPac 

Thanks for your post!

Sorry to hear about this issue you are having with hearing gaps between tracks when playing Atmos music.

What source are you using, please?

Could you please recreate the issue (using the named tracks above) and submit a support diagnostic afterwards, posting here when you have done so? Please don’t share the number given, but please do let me know which room you tested playback in. Thanks. 

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Airgetlam
1 person likes this
  • Airgetlam
    Airgetlam
MoPac
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  • MoPac
  • Author
  • Headliner II
  • 1104 replies
  • April 11, 2025

​@Corry P 

 Playing either from Apple Music or Amazon Music Unlimited using the Sonos app.  The system is Arc-Sub3-300s.  Only happens with Atmos.  Not really a gap….More like a click.  More apparent in louder passages.

Corry P
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  • Corry P
  • Sonos Staff
  • 8646 replies
  • April 21, 2025

Hi ​@MoPac 

Apologies for the delay - I have been off work.

There are about 20 versions of Stravinsky’s Rite of Spring on Apple Music - could you please expand on which version you are listening to, please? Or, please post a screenshot showing the album artwork. Thanks.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Airgetlam
1 person likes this
  • Airgetlam
    Airgetlam

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