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Hello everyone,

Lately, I've noticed the volume level seems lower when integrating Sonos and Spotify. I've tested this on several Era 100s, Fives, and Sonos Ones, and I find myself needing to increase the volume significantly compared to last week. Do you know if there have been any recent changes to the Spotify integration volume? This occurs whether using Spotify Connect and the Sonos app. Do you have the same feeling?

Haven’t noticed any change.


I don't understand. In an Era 100 before around volume, now around volume 50. It's very strange.


Have you called Sonos Support directly to discuss it?

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.


I'll call support! Hoping it's just me, but wanted to check if it's a wider issue?


Doesn’t appear to be, there have been no ‘me too’ posts in this thread, or separate threads about it. 


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