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Spotify library not appearing in Sonos

  • May 14, 2020
  • 6 replies
  • 1150 views

I’ve recently added Spotify to my Sonos controller, but my Spotify library playlist does not appear.  I’ve removed and readded the Spotify service and also updated my music library index, but no joy.  Thank you.

Best answer by Anonymous

Thanks for the elaboration.

The free Spotify service does come with limitations. For example, a free Spotify user cannot play individual songs are albums, everything get’s shuffled. That may explain why the individual library does not show up. Considering the premium variant has no issue generating the library, limitations may be the cause. 

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6 replies

  • May 24, 2020

Hi @sgtimmerman. Thanks for posting and welcome to the Community.

To insect this issue further, would you be able to provide me with a diagnostic report of your Sonos system? By replying to this post with a confirmation number, I would be happy to take a look.


  • Author
  • Contributor I
  • May 24, 2020

Thanks for your help, Adam.  I just submitted diagnostics -- 2077941335.

Steve


  • May 25, 2020

Are you operating the music service on the profile with Spotify premium? Or, is your account free with Spotify? I do see two Spotify accounts added.


  • Author
  • Contributor I
  • May 25, 2020

My problem is with the free Spotify account for Steve, named “Steve’s Spotify.”  I do not have the problem with the premium Spotify account named “Eric’s Spotify.”

Thanks.


  • Answer
  • May 25, 2020

Thanks for the elaboration.

The free Spotify service does come with limitations. For example, a free Spotify user cannot play individual songs are albums, everything get’s shuffled. That may explain why the individual library does not show up. Considering the premium variant has no issue generating the library, limitations may be the cause. 


  • Author
  • Contributor I
  • May 25, 2020

Makes sense.  Thanks for your help, Adam

Steve