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Hi

 

I have 3 Sonos Port + 1 Sonos Arc, all working fine from the Sonos app (iOS). I normally stream Spotify from the Sonos app and all works as expected.

I also use regularly Spotify Connect (from Spotify on iOS or Spotify on macOS) to stream music to my Sonos Ports or Sonos Arc. This worked well until the last firmware update (82.2-59204).

After the firmware update:

  • My Sonos Ports and Arc are shown as valid Spotify Connect destinations from the Spotify speaker menu (both on iOS and macOS)
  • But when I click on any of the Sonos destinations, Spotify just shows “Connecting...” and nothing happens.
  • Other non-Sonos Spotify Connect speakers work as expectedm both from Spotfy iOS and macOS.
  • My wifi is exacly the same as before the Sonos firmware update, so the problem is not on my wifi.

So I assume that the last Sonos firnware udpate broke something on the way Sonos gear responds to Spotify Connect requests? Does anyone else here use Spotify Connect? Is it working for you after the last firmware udpate?

 

Toni

Hey everyone. I found a solution that worked for me. 

TLDR: probably not going to be a fix for everyone, but possibly a fix for a few. If you have Google Home linked through your Sonos, and have Spotify as the primary music source. Tell Google to play a song via voice command through a voice assistant enabled speaker. Once I did that, the issue has gone away, and Spotify connect to works perfectly across the board. Even on zones that do not have voice assistant capabilities. 

 

 

Just wanted to confirm that this actually worked (adding Spotify to Alexa, adding Alexa to a speaker). I was then able to play from the Spotify-app as before  

But when I tried to remove the connection between Alex and Sonos, it stopped working. Weird.

 

Clearly some account issues that Sonos have to sort out. 

Hey everyone. I found a solution that worked for me. 

TLDR: probably not going to be a fix for everyone, but possibly a fix for a few. If you have Google Home linked through your Sonos, and have Spotify as the primary music source. Tell Google to play a song via voice command through a voice assistant enabled speaker. Once I did that, the issue has gone away, and Spotify connect to works perfectly across the board. Even on zones that do not have voice assistant capabilities. 

 

 

Just wanted to confirm that this actually worked (adding Spotify to Alexa, adding Alexa to a speaker). I was then able to play from the Spotify-app as before  

But when I tried to remove the connection between Alex and Sonos, it stopped working. Weird.

 

Clearly some account issues that Sonos have to sort out. 


Actually it looks like it still works even after I remove Alexa from Sonos, as long as I don’t remove Spotify from Alexa. Weird. 

Only signed up to say THANK YOU to ​@kreativedesines

This was the most frustrating challenge and, having survived a couple of painful months with less music in my life, I can now put music on for our family again.

Confirming that worked for me and my wife's account. 

So my recommendation; if you have Alexa or (especially) Google home setup, and use spotify inside those control systems, simply ask for a specific song to play, and if should fix the broken link. 

 

I can confirm that this fixed the issue, at least for me. 👍

I’ve been struggling with the same issue for the last couple of months and I think I’ve just fixed it. I typically use Spotify on either my iPhone or iPad and Spotify Connect wouldn’t work on neither of them so I’ve been using AirPlay lately. But today I tried opening the Spotify client on my Windows PC and – would you believe it – Spotify Connect worked! Then I tried iPhone and iPad and it worked too. I turned off the PC, checked again and it still works on iPhone and iPad. Not sure if it sticks but so far so good.

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