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Sonos wont browse SiriusXM

  • 20 November 2022
  • 3 replies
  • 321 views

Sonos unable to browse SiriusXM Canada on which I have an active subscription up to about 2 weeks ago Sonos would stream Sirius now NOT.  I have rebooted speakers and router.  I have signed out of SiriusXM and back in.  I have made sure SiriusXM account is active.   I have made sure I latest version of SiriusXM.  This IS a SONOS problem. 

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Best answer by Airgetlam 2 December 2022, 00:37

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Userlevel 7

Have you tried removing SiriusXM from the Sonos app and re-adding it? You can also try rebooting your phone.

Yes, i have done all of the above with no fix???

I suspect at this point you should submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network. 

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