I’m trying to use the sonos web app because the mobile app is having issues and so is the desktop app and the sonos web app isn’t loading properly…
Answered
sonos web app not loading properly
Best answer by kjhhjkasdfg
yep, the sonos mobile phone app needed to re-auth tunein and then it would work from the sonos web app.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
+21I would try a reboot of your Router, iOS and web app are working for me in the UK
+8I would try a reboot of your Router, iOS and web app are working for me in the UK
+1 that the desktop app isn’t working is a good indication it’s a local network issue and reboot should be first step.
I had to use my sonos mobile app on iphone to re-authorise my turnein session via my mobile phone.
which is something I used to be able to do with the desktop app - but that’s broken now and so it seems that sonos (the company CEO - Patrick Spence) has decided that you must have a mobile phone to use your speakers.
I have rebooted my router/computer. Not a flex, but just for context, I have 20+ years IT support experience and use enterprise grade fibre network at home. It’s not a typical home-user issue.
+8I had to use my sonos mobile app on iphone to re-authorise my turnein session via my mobile phone.
which is something I used to be able to do with the desktop app - but that’s broken now and so it seems that sonos (the company CEO - Patrick Spence) has decided that you must have a mobile phone to use your speakers.
I have rebooted my router/computer. Not a flex, but just for context, I have 20+ years IT support experience and use enterprise grade fibre network at home. It’s not a typical home-user issue.
Is the web app working for you now?
yep, the sonos mobile phone app needed to re-auth tunein and then it would work from the sonos web app.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.