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Sonos S1 not working

  • November 29, 2022
  • 7 replies
  • 120 views

I have a S1 system that stops playing music everyday around 4PM to 8Pm. How can I have that fixed? What am I missing?

I have   2 Plays 5, 1 Play 3.

I keep geting a message not able to connect to Sonos.

 

Best answer by Airgetlam

While they’re showing up in the controller, add your network information to the controller, then try powering down the BRIDGE. 

More reading at the wired and wireless modes FAQ.

There is no real guaranty this will work, however, given the 4 to 8 PM periodicity of your issue. I’d be betting on some external source of wifi interference , as I’d stated previously. 

 

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7 replies

Airgetlam
  • November 29, 2022

As a guess, it seems like some sort of wifi interference. There isn’t anything in the Sonos software, either S1 or S2 that would cause that.

It is entirely possible that this interference is coming from outside your network, especially given the timing. In addition to all of the potential solutions in the linked FAQ, I’d also consider changing either your Wi-Fi channel, or the SonosNet channel that your speakers are connected to. 


  • November 29, 2022

I agree with Bruce.  Purely for diagnostic purposes you could try changing your router’s wireless channel and see if the problem persists.

(Although before that….. do you currently have a Sonos device wired to your router, e.g. a speker or Bridge?)


  • Author
  • Contributor I
  • November 29, 2022

Yes, I have a bridge.


Airgetlam
  • November 29, 2022

While BRIDGE power supplies are known to be failure points, it would be unusual for one to fail on a schedule like you’ve described. However, as another test, try wiring an Ethernet cable directly to a Sonos speaker, and power down the BRIDGE, and see if the behaviour continues. 


  • Author
  • Contributor I
  • November 29, 2022

Unfortunately I can wired the speaker they are 14 feet on the walls and far from the bridge.

Any other sugestions?

 


Airgetlam
  • Answer
  • November 29, 2022

While they’re showing up in the controller, add your network information to the controller, then try powering down the BRIDGE. 

More reading at the wired and wireless modes FAQ.

There is no real guaranty this will work, however, given the 4 to 8 PM periodicity of your issue. I’d be betting on some external source of wifi interference , as I’d stated previously. 

 


  • Author
  • Contributor I
  • November 29, 2022

Thank you.

I will definately give a try.