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sonos radio works, but streaming services gives error in app.


I get the error message: “Something went wrong” in the app, never had it before, started today.
I can play sonos radio, but nothing from spotify or other music services, when i click on playlist from that, it takes a while, then no graphics or music come up, just the silhouette of the player, and then the error message on top.

Best answer by Quickerfox

Sonos identified some functionality problems with their cloud services and they are working on a fix. Until the issue is resolved, you may experience problems with the Sonos app.

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8 replies

  • Lyricist I
  • 1 reply
  • August 7, 2024

Same for me in sweden! 

No known service promlem on Sonos Status

 


  • Lyricist I
  • 2 replies
  • August 7, 2024

Same here. Can‘t use my Sonos-System. 


  • Contributor I
  • 4 replies
  • August 7, 2024

Same here 


  • Lyricist I
  • 2 replies
  • Answer
  • August 7, 2024

Sonos identified some functionality problems with their cloud services and they are working on a fix. Until the issue is resolved, you may experience problems with the Sonos app.


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  • Avid Contributor II
  • 14 replies
  • August 7, 2024

Me too, not even Sonos radio.


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  • Lyricist I
  • 2 replies
  • August 7, 2024

Sonos is nowadays, after their forced app update, complete piece of crap. Today every single selection I am making in this worst app of the century gives me “Something went wrong” error.


  • Lyricist I
  • 1 reply
  • August 7, 2024

Same problem - cannot access BBC radio in the UK today


  • Author
  • Contributor I
  • 1 reply
  • August 7, 2024

a little later, I got a Spotify has to be reauthorized, and trying that, but hasn’t worked yet, because i get a new error message saying something with null stream detected (can’t remember now..) 


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