Skip to main content

I have two Sonos system, one system with Sonos 2 app, and newer devices, and one system with Sonos 1 app and a connect device that does not funcion with Sonos 2 app.

Since a couple of days Sonos is preventing me from using the Sonos 1 app. Instead they are showing a screen, instructing me to use the new Sonos app (which is impossible with the Connect device).

Anyone else experincing this?

Yes, I get this randomly too, super annoying. You can try the “forget this system” / “use existing system” dance and it will sometimes come to its senses.

Do NOT factory reset anything though.

Or you could try a third party app that handles this scenario smoothly.

Thanks for the suggested solutions. Is there a certain third party app you have in mind?

It worked when I chose ”forget this system”, and restarted both the WiFi and my phone. Thanks for the help.

Thanks for the suggested solutions. Is there a certain third party app you have in mind?

Did you read the last line of his post? I'm betting he likes his apps.

 

Terms & ConditionsCookie settings