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Sonos One is cutting off the last 9 seconds

  • October 19, 2024
  • 3 replies
  • 79 views

My Sonos one is not playing the last second of a song from the local library (smb).

Crossfader is off.

Problem has already been reported on Reddit.

Does anyone else can confirm this? Is this a bug of a firmware update?

Sonos one fw 81.1-58074

Best answer by Airgetlam

I don’t have this issue. Have you submitted a system diagnostic within 10 minutes of experiencing this problem, and called Sonos Support to discuss it?

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

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3 replies

Airgetlam
  • 44716 replies
  • Answer
  • October 20, 2024

I don’t have this issue. Have you submitted a system diagnostic within 10 minutes of experiencing this problem, and called Sonos Support to discuss it?

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.


  • Author
  • Contributor I
  • 2 replies
  • October 20, 2024

Thanks I will do this


  • Lyricist I
  • 1 reply
  • October 25, 2024

Mon Sonos coupe - mais pas toujours - les morceaux de la librairie musicale - avant la fin.

Un blanc, et le morceau suivant démarre.

Tout ça depuis la mise à jour d’avril 2024.