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Has anyone encountered this before and does anyone have a fix?

I must add that we are trying to connect via the network.

 

We have tried all the online fixes and still it is not working.

 

Any help with this would be greatly appreciated. 

If you tried the fixes from the Sonos support FAQ then a call to support might be good..


We have spent well over an hour on the phone with support. The Gentleman clearly was running through a flow chart of try this, did this work yes, try this or, no, try this. Was a complete waste of time unfortunately. But thank you for the suggestion. 


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